Disaster Recovery
Space Coast Credit Union is prepared with processes and procedures designed to help ensure that any disruptions to our operations, branch facilities and, most important, our members will be minimized. These proactive measures are designed to ensure that we can resume our normal operations as quickly and efficiently as possible, in order to deliver services with minimal interruption or inconvenience.
If a storm or other occurrence interrupts service:
- We will provide frequent updates on SCCU.com, and via recorded phone messages and the news media about branch closings and re-openings, and provide ongoing information about branch accessibility in those areas that are not severely affected.
- We work closely with our money center to ensure that there is sufficient cash on hand to meet member needs. In the rare instances the money center is unable to deliver the anticipated currency, SCCU may impose a temporary limit on the amount of cash you may withdraw in the branches.
- Our branch ATMs, as well as stand-alone ATMs, will remain operable and available for member cash withdrawals and deposits, as long as there is no damage or loss of power. But, plan ahead –– at least a couple of days –– to withdraw needed funds out of the ATM; don't wait until the day you're trying to evacuate.
Regardless of damage to any of our facilities or interruptions of service, be assured that your SCCU account information is always safe. For security reasons, we have back-up and data storage systems to ensure your account information is protected. Additionally, we have pre-arrangements with our key systems providers to resume operations from outside of Florida if conditions warrant.
Are You Ready?
In addition to physical preparations such as developing an evacuation plan and having essential items like clothing, food, water, medical and emergency supplies on hand, it's important that you also prepare financially. Here are some steps you should take now.
- Have enough cash available. Take out a sufficient amount of funds from your SCCU account that you think you will need for travel or to cover expenses for an extended period of time. Small denominations are easier to use for some purchases. Also consider keeping Traveler's Checks® or a roll of quarters for smaller purchases.
- Direct Deposit. If your paychecks or Social Security checks are not directly deposited into SCCU account, we recommend that you act now to set up this service. If you have these payments directly deposited, you will have access to you funds regardless of any damage to our facilities or to your employer's, or even if you have to evacuate the area. All you will need is an ATM card, your Visa® Debit card, or your SCCU checks to have immediate access to your cash, no matter where you may be while a storm keeps you from home. Sign up for Direct Deposit today.
- Be aware of financial scams and fraud. A crisis brings out the good and bad in people. Unscrupulous individuals tend to prey on people during their time of need. Do not give out your account information, credit card number or Social Security number to anyone except representatives of known and trusted financial institutions. And always ask for identification as proof.
Access this link to the Brevard County Office of Emergency Management for general hurricane preparedness tips.
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government
