SCCU.COM ONLINE BANKING

ONLINE BANKING, BILLPAYER, AND EXTERNAL ACCOUNT TRANSFERS AGREEMENT AND DISCLOSURE

This SCCU.com Online Banking Agreement and Disclosure ("Agreement") is the contract which covers your and our rights and responsibilities concerning the SCCU.com Online Banking services offered to you by Space Coast Credit Union ("Credit Union"). The SCCU.com Online Banking service permits you to electronically initiate account transactions involving your accounts and communicate with the Credit Union. In this Agreement, the words "you", "your" and "yours" mean those who request and use SCCU.com Online Banking, any joint owners of accounts accessed under this Agreement or any authorized users of this service. The words "we," "us," and "our" mean the Credit Union. The word "account" means any one or more accounts you have with the Credit Union. By requesting and using the SCCU.com Online Banking service, each of you, jointly and severally, agree to the terms and conditions in this Agreement, and any amendments.

SCCU.COM ONLINE BANKING SERVICE.
Online Banking. If we approve your application for the SCCU.com Online Banking service, you may use your personal computer to access your accounts. You must use your Security Code to access your accounts. Security Code refers to your chosen username, password, and answers to security questions as required to enter Online Banking and Bill Payer. The SCCU.com Online Banking service is accessible seven (7) days a week, twenty-four (24) hours a day. You will need a personal computer, direct dial or cable modem and access to the Internet (Word Wide Web). You are responsible for the installation, maintenance and operation of any software and your computer. The Credit Union will not be responsible for any errors or failures involving any telephone service, Internet service, software installation or your computer.

Types of Transactions. At the present time, you may use the SCCU.com Online Banking service to:

• Transfer funds between your checking, savings and loan accounts.
• Transfer funds to accounts of other members you authorize for any of your accounts.
• Transfer funds to and from your Credit Union savings, checking accounts to your external accounts held with other U.S. financial institutions.
• Review account balance, transaction history and tax information for any of your checking, savings or loan accounts.
• Download your account information to financial management software programs like Quicken or Microsoft Money, if applicable.
• Make bill payments to a business or person (payee), review bill payment history and make scheduled bill payment changes.
• View and print your account statements and notices electronically.
• Conduct other transactions permitted by the Credit Union.
• Communicate with the Credit Union using the electronic mail ("E-mail") feature.

Transactions involving your deposit accounts, including checking account stop payment requests, will be subject to the terms of your account agreement and transactions involving a line of credit account will be subject to your loan agreement and disclosures, as applicable.

Service Limitations. The following limitations on SCCU.com Online Banking transactions may apply in using the services listed above:

1. Transfers. You may make funds transfers to other accounts of yours as often as you like. However, transfers and bill payments from a savings or a money market account are subject to an aggregate limit of six (6) transfers per month on all preauthorized, automatic, electronic, and telephone transfers from such an account. You may transfer or withdraw up to the available balance in your account or up to the available credit limit on a line of credit at the time of the transfer, except as limited under this Agreement or your deposit or loan agreements. The Credit Union reserves the right to refuse any transaction that would draw upon insufficient or unavailable funds, lower an account below a required balance, or otherwise require us to increase our required reserve on the account.
2. Account Information. The account balance and transaction history information may be limited to recent account information involving your accounts. Also, the availability of funds for transfer or withdrawal may be limited due to the processing time for ATM transactions and our Funds Availability Policy.
3. Email. The Credit Union may not immediately receive E-mail communications that you send and the Credit Union will not take action based on E-mail requests until the Credit Union actually receives your message and has a reasonable opportunity to act. If you need to contact the Credit Union immediately regarding an unauthorized transaction or stop payment request, you may call the Credit Union at the telephone number set forth in the Liability for Unauthorized Access section.

Bill Pay
You may authorize new payment instructions or edit previously authorized payment instructions for bill payments that are either periodic and nonrecurring (ie payments on merchant charge accounts that vary in amount) ("periodic bill payments") or automatic and recurring (ie fixed monthly mortgage payments) ("automatic bill payments"). When you transmit a bill payment instruction to us, you authorize us to transfer funds to make the bill payment transaction from the account you designate. We will process bill payment transfer requests only to those payees designated in the Credit Union's User Instructions and such payees as you authorize and for whom the Credit Union has the proper vendor code number. The Credit Union will not process any bill payment transfer if the required transaction information is incomplete. If there are insufficient funds in your account to make the bill payment request, we may either refuse to make the payment or make the payment and transfer funds from any overdraft protection account you have established. The Credit Union reserves the right to refuse to process payment instructions that reasonably appear to the Credit Union to be fraudulent or erroneous. The Credit Union will withdraw the designated funds from your account for the bill payment transfer by 10:00 pm on the date you schedule for payment, if the payment will be made through an electronic means. For all payments that will involve the sending of a check item, the payment will not deduct from your account until the payee has cashed the check. The Credit Union will process your bill payment transfer within one (1) business day of the date you schedule for payment . The Credit Union will make only two attempts to process your scheduled payment transfer. Each attempt will result in an NSF fee of $29.00 if there are insufficient funds in your checking account.

It is your responsibility to schedule your bill payments in such a manner that your obligations will be paid on time. You should enter and transmit your bill payment instructions through SCCU.com Online Banking at least 6 - 10 business days before a bill is due. You are responsible for any late payments or finance charges that may be imposed as a result of your failure to transmit a timely bill payment authorization.

You may cancel or stop payment of periodic and automatic bill payment instructions under certain circumstances. If you discover an error in or want to change a payment instruction (ie payment date or payment amount) for a periodic or automatic bill payment you have already scheduled for transmission through SCCU.com Online Banking, you may electronically edit or cancel your payment request through SCCU.com Online Banking. Your cancellation request must be entered and transmitted through SCCU.com Online Banking before the date you have scheduled for payment. If your request is entered prior to the payment date of the bill, and the payment is made, you will be responsible for the payment. If you wish to place an oral stop payment on an automatic bill payment transaction not using SCCU.com Online Banking, the Credit Union must receive your oral stop payment request at least three (3) business days before the next payment is scheduled to be made. If you order the Credit Union to stop one of these bill payments 3 business days or more before the payment is scheduled, and the Credit Union does not do so, the Credit Union will be liable for your losses or damages (subject to the limitations set forth in this Agreement and Disclosure). You may call the Credit Union at (321) 752-2222 or (800) 447-7228 to reach the Member Service Center, and request a stop payment. If you call the Credit Union, we will require you to confirm your stop payment request in writing within fourteen (14) days after the call, and the Credit Union may charge a fee for each request. There may be a fee for any stop payments on any bill payer transactions that have already been processed.

Bill Payment Fees.

• eStatement and eNotice users (cancellation of paper statements and notices required) & Platinum members --- Free, unlimited payments.
• Member Rewards pricing to be billed on the last day of each calendar month:
  Gold---Free for up to 20 payments, then .40 per payment over 20 per month.
  Silver---Free for up to 20 payments, then .40 per payment over 20 per month.
  Basic---Free for up to 20 payments, then .40 per payment over 20 per month.
• Overdraft transfer fee of $4.00 per transfer.
• Stop Payment Fee of $15.00 per item.
• Check copy fee of $5.00 per item.
• Research fee of $20.00 if the time period involved spans six months or greater.
• NSF Fee of $29.00 per item.

LIMITATION OF LIABILITY WITH RESPECT TO SPACE COAST CREDIT UNION'S/CORILLIAN'S/PRINCETON eCOM'S ONLINE SERVICES PROGRAM.
Space Coast Credit Union (SCCU) shall have no liability to any member or third party for any claims, losses, costs, damages, or expenses relating to or arising out of this bill payment program, whether caused by SCCU's failure to exercise ordinary care (including errors or delays in affecting advisements or funds transfers) or in transmitting transaction billing data. SCCU's entire liability, whether in contract, tort (including negligence), product liability, strict liability, or other legal or equitable theory, for any claim, including those of a member or any user, arising from or related to this Agreement or any services furnished or to be furnished by SCCU to member or third party, shall be limited to the amount of the fees paid by member to SCCU, Corillian, or Princeton eCom for such bill paying service. SCCU shall have no liability whatsoever to member or any other party for any consequential, exemplary, incidental, indirect, or special damages, even if SCCU has been advised of the possibility of such damages. Member hereby agrees to the afore said effective upon utilizing the Bill Payer Program.

SECURITY OF SECURITY CODE.
The Security Code you have chosen is for your security purposes. The Security Code is confidential and should not be disclosed to third parties or recorded. You are responsible for safekeeping your Security Code. You agree not to disclose or otherwise make your Security Code available to anyone not authorized to sign on your accounts. If you authorize anyone to use your Security Code, that authority shall continue until you specifically revoke such authority by notifying the Credit Union. If you fail to maintain the security of your Security Code and the Credit Union suffers a loss, we may terminate your SCCU.com Online Banking and account services immediately.

LIABILITY FOR UNAUTHORIZED ACCESS.
You are responsible for all transfers and bill payments you authorize under this Agreement. If you permit other persons to use the SCCU.com Online Banking service or your Security Code, you are responsible for any transactions they authorize or conduct on any of your accounts. However, tell us at once if you believe anyone has used your Security Code or accessed your accounts through SCCU.com Online Banking without your authorization. Telephoning is the best way of keeping your possible losses down. If you tell us within two (2) business days, you can lose not more than fifty dollars ($50.00) if someone accesses your accounts without your permission. If you do not tell us within two (2) business days after you learn of the unauthorized use of your account or Security Code, and we can prove that we could have stopped someone from accessing your account without your permission if you had told us, you could lose as much as five hundred dollars ($500.00). In any event your liability for unauthorized line of credit transactions through SCCU.com Online Banking is fifty dollars ($50.00).

Also, if your statement shows SCCU.com Online Banking transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you or retrieved electronically, you may not get back any money lost after the sixty days (60) if we can prove that we could have stopped someone from making the transfers if you had told us in time. If a good reason kept you from telling us, we will extend the time periods.

If you believe that someone has used your Security Code or has transferred or may transfer money from your account without your permission, call the Credit Union at:

321-752-2222 or 800-447-7228 to reach the Member Service Center, during business hours.

or write the Credit Union at:
Space Coast Credit Union
ATTN: Member Service Center
PO Box 419001
Melbourne, Florida, 32941-9001

BUSINESS DAYS.
Our business days are Monday through Friday. Holidays are not included.

FEES AND CHARGES.
There are certain charges for SCCU.com Online Banking services as set forth on the Credit Union's Fee Schedule. From time to time, the charges may be changed. We will notify you of any changes as required by law. If you request a transfer or check withdrawal from your line of credit account, such transactions may be subject to charges under the terms and conditions of your loan agreement.

PERIODIC STATEMENTS.
Transfers, withdrawals, and bill payments transacted through SCCU.com Online Banking will be recorded on your periodic statement. You will receive a paper statement through regular mail or an electronic statement through online banking, monthly unless there is no transaction in a particular month. In any case, you will receive a paper or electronic statement at least quarterly.

ELECTRONIC STATEMENTS AND NOTICES
By submitting the electronic statements and notices form you are certifying under penalties of perjury that you are the person named within the document, that you are a member/owner on the account(s) listed within the enrollment form and that the email address is your email address, and that you agree to all terms and conditions set forth herein. Any e-mail returned to us as undeliverable may be re-sent to you at any other external email address that we have on file or through the internal email system of Online Banking. You must establish and maintain an accurate email address to avoid any delays in receiving your notification of your account statements and notices.

You elect to obtain your Space Coast Credit Union account information online and request that Space Coast Credit Union discontinue mailing you paper statements and notices for the accounts indicated. You understand that along with receiving electronic account statements and notices, you will also receive Bill Pay Free. You understand that Space Coast Credit Union will stop delivery of your account statements and notices in paper form, but will mail a paper account statement or notice, at any time, upon request. You authorize Space Coast Credit Union to use your email address or the internal email system in Online Banking to communicate with you electronically. Space Coast Credit Union will not disclose information to third parties, excluding credit union affiliates, concerning your account with us, Space Coast Credit Union does not and will not sell or provide any personal information to third parties for independent use.

Enrollment for the Electronic Statements and Notices service requires that you have access to a personal computer, a browser that supports 128/256-bit encryption, and Internet connection, which permits you access to the email account provided in the enrollment form, and which contains a PDF document reader. By clicking the "Cancel Paper Statements" button in the Online Statements enrollment form, you are authorizing Space Coast Credit Union to deliver your Account statements and notices to you via electronic means using secure email protocol and you consent and agree that your submission of this form constitutes your signature, acceptance and agreement to the terms and conditions provided as if actually signed by you in writing. Further, you agree that no certification authority or other third party verification is necessary as to the validity of your electronic signature. You agree that the lack of such certification or third party verification will not in any way affect the enforceability of your signature or any resulting contract between you and the Credit Union.

If you receive your statements and notices electronically, you will not receive paper copies of those statements and notices. All regulations and consumer protection acts applying to paper statements and notices will also apply to statements and notices delivered via electronic means. You must continue to report any account, balance, or transaction discrepancies within 60-calendar days of delivery or retrieval of your statement. For detailed information concerning your rights and responsibilities, please refer to your statement insert. After you enroll, you can always terminate your enrollment; you will once again receive your statements and notices by U.S. Mail. You will not be charged a fee to terminate your enrollment in this service. If you wish to receive a paper copy of any statement or notice we have sent you electronically, you can contact us by calling our Member Service Center at 800-447-7228 or 321-752-2222 during normal business hours or you may contact us by mail by writing to:

Space Coast Credit Union
PO Box 419001
Melbourne, FL 32941-9001

We would be happy, upon such request, to send you a paper statement or notice. You will be charged in accordance with our standard fee schedule for all paper statement and notice copies.

ACCOUNT INFORMATION DISCLOSURE.
We will disclose information to third parties about your account or the transfers you make:

• As necessary to complete transfers and bill payments;
• To verify the existence of sufficient funds to cover specific transactions upon the request of a payee or a third party, such as a credit bureau or merchant;
• To comply with government agency or court orders;
• If you give us your written permission.

CREDIT UNION'S LIABILITY FOR FAILURE TO MAKE TRANSFERS.
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you and the instructions you transmit, we will be liable for your actual losses or damages. However, the Credit Union will not be liable:

• If, through no fault of ours, you do not have adequate funds in your account to complete a transaction, your account is closed, or the transaction amount would exceed your credit limit on your line of credit, if applicable.
• If you used the wrong Security Code or you have not properly followed any applicable computer, Internet Access, or Credit Union user instructions for making transfer and bill payment transactions.
• If your computer fails or malfunctions or the SCCU.com Online Banking service was not properly working and such problem should have been apparent when you attempted such transaction.
• If circumstances beyond our control (such as fire, flood, telecommunication outages, postal strikes, equipment or power failure) prevent making the transaction.
• If the funds in your account are subject to an administrative hold, legal process or other claim.
• If you have not given the Credit Union complete, correct and current instructions so the Credit Union can process a transfer or bill payment.
• If the error was caused by a system beyond the Credit Union's control, such as your Internet Service Provider.
• If you do not authorize a bill payment soon enough for your payment to be made and properly credited by the payee by the time it is due.
• If the Credit Union makes a timely bill payment but the payee nevertheless does not credit your payment promptly after receipt.
• If there are other exceptions as established by the Credit Union from time to time.

TERMINATION OF SCCU.COM ONLINE BANKING SERVICES.
You agree that we may terminate this Agreement and your use of the SCCU.com Online Banking services if you or any authorized user of your account or Security Code breach this or any other agreement with us; or if we have reason to believe that there has been an unauthorized use of your account or Security Code.

You or any other party to your account can terminate this Agreement by notifying us in writing. Termination of service will be effective the first business day following receipt of your written notice. However, termination of this Agreement will not affect the rights and responsibilities of the parties under this Agreement for transactions initiated before termination. SCCU.com Online Banking and Bill Pay, and External Account Transfers services are the property of the Credit Union which may, without liability to you or advance notice (except as required by applicable law), terminate or limit any or all uses of the Online Banking services or Bill Pay at any time in the Credit Union's sole discretion. You may not use the Online Banking, Bill Pay, or External Account Transfers services after the Credit Union terminates your use of such services.

NOTICES.
The Credit Union may change the terms and conditions of Online Banking , Bill Pay, and External Account Transfers service at any time in Credit Union's sole discretion. Notice will be provided to you of such changes as required by applicable law and regulations without restatement of the terms herein. Use of the SCCU.com Online Banking service is subject to existing regulations governing your accounts and any future changes to those regulations.

BILLING ERRORS.
In case of errors or questions about your SCCU.com Online Banking transactions, telephone us at the phone number or write to us at the address set forth above in the Liability for Unauthorized Access section as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears.

• Tell us your name and account number.
• Describe the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
• Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) calendar days. We will determine whether an error occurred within ten (10) business days after we hear from you and we will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the funds during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account.

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

If a notice of error involves an electronic fund transfer that occurred within thirty (30) days after the first deposit to the account was made, the applicable time periods for action shall be twenty (20) business days in place of ten (10) business days. If a notice of error involves an electronic fund transfer that was initiated in a foreign country or occurred within thirty (30) days after the first deposit to the account was made, the applicable time period for action shall be ninety (90) calendar days in place of forty five (45) calendar days.

ENFORCEMENT.
You agree to be liable to the Credit Union for any liability, loss, or expense as provided in this Agreement that the Credit Union incurs as a result of any dispute involving your accounts or services. You authorize the Credit Union to deduct any such liability, loss, or expense from your account without prior notice to you. In the event either party brings a legal action to enforce the Agreement or collect any overdrawn funds on accounts accessed under this Agreement, the prevailing party shall be entitled, subject to applicable law, to payment by the other party of its reasonable attorney's fees and costs, including fees on any appeal, bankruptcy proceedings, and any post-judgment collection actions, if applicable.

GOVERNING LAW.
This Agreement shall be governed by and construed in accordance with all applicable federal laws and all applicable substantive laws of the State of Florida where you opened your account, and the Bylaws of the Credit Union as they now exist or may be hereafter amended. You understand that we must comply with these laws, regulations, and rules. You agree that if there is any inconsistency between the terms of the Agreement and any applicable law, regulation, or rule, the terms of this Agreement will prevail to the extent any such law, regulation, or rule may be modified by agreement between us. Any disputes regarding this Agreement shall be within the jurisdiction of the court of the county in which the Credit Union's principal place of doing business is located. You agree that such legal action shall be filed and heard in the county and state in which Credit Union's principal place of doing business is located except as prohibited by applicable law.

You agree to indemnify Credit Union for any amounts, including, but not limited to, expenses, court costs and attorney fees, incurred by Credit Union in the event of an overdraft or your failure to perform according to the provisions of this Agreement. You agree to hold Credit Union harmless for any failure of the Online Banking or Bill Pay or External Account Transfers services due to electronic, mechanical or similar problems beyond the control of the Credit Union.

To be effective, any waiver or modification of any term or condition stated in this Agreement must be in writing and signed by an authorized officer of the Credit Union and shall not be considered as a waiver of any future or other obligation or right.

In the event that any paragraph of this Agreement or portion thereof is held by a court to be invalid or unenforceable for any reason, the other paragraphs and portions of the Agreement shall not be invalid or unenforceable and will continue in full force and effect.

By requesting any Online Banking, Bill Pay, Electronic Statements or Notices, or External Account Transfers services, you represent that you have computer equipment and software and that you can download, access, read, review, print, and store the electronic records we provide to you.

DISCLAIMER AND LIMITATION OF LIABILITY WITH RESPECT TO uMONITOR (Parsam Technologies) ONLINE SERVICES PROGRAM.

You may or may not elect to utilize the services of uMonitor (Parsam Technologies) online service program. The terms and conditions of that online services program follow this agreement and disclosure. It is important for you to understand, and you hereby acknowledge, that they are an independent third party provider and are not affiliated nor connected with Space Coast Credit Union. Space Coast Credit Union assumes no liability, whatsoever, by virtue of your utilization of it as a provider of services. You hereby release, without limitation, Space Coast Credit Union from any and all damages, whatsoever, arising, or which you may incur, in connection with using said third party provider.

EXTERNAL ACCOUT TRANSFERS TERMS & CONDITIONS WITH RESPECT TO SPACE COAST CREDIT UNION'S/CORILLIAN'S/uMonitor (Parsam Technologies) ONLINE SERVICES PROGRAM.

CAREFULLY READ AND REVIEW THE NOTICES, DISCLAIMERS, LIMITATIONS, TERMS, PROVISIONS AND CONDITIONS SET FORTH BELOW BEFORE USING THIS SITE OR ITS FEATURES IN WHOLE OR IN PART (HEREINAFTER REFERRED TO AS THE "AGREEMENT"). ANY USER WHO ACCEPTS, ASSENTS AND AGREES TO BE BOUND BY THE FOLLOWING TERMS OF USE IS WELCOME TO USE THIS SERVICE AND ITS FEATURES, SUBJECT TO SAID AGREEMENT. THIS IS A LEGAL AGREEMENT BETWEEN YOU, YOUR FINANCIAL INSTITUTION & PARSAM TECHNOLOGIES (TOGETHER "APPLICATION PROVIDER"). BY USING THE SERVICE, YOU SIGNIFY YOUR AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT. ANY REFERENCE TO "APPLICATION PROVIDER" IN THIS AGREEMENT INCLUDES ANY DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OWNERS, AGENTS, LICENSORS OR LICENSEES OF THE APPLICATION PROVIDER. AS USED IN THIS AGREEMENT, THE WORDS "YOU" AND "YOUR" REFER TO YOU AS THE PARTY AGREEING TO THE TERMS AND CONDITIONS TO USE THE SERVICE; THE WORDS "WE", "US", "OUR" AND ANY OTHER VARIATION THEREOF REFER TO THE APPLICATION PROVIDER.

1. ACCEPTANCE OF TERMS

   The Application Provider provides its service to you, subject to the following Agreement, which may be updated by us from time to time. This Agreement constitutes the entire agreement between you and the Application Provider and supersedes all other agreements or understanding, written or oral, regarding this Service. You agree that the Application Provider does not need to notify you of any changes to this Agreement. You can review the most current version of the Agreement online at any time.

2. DESCRIPTION OF SERVICE

   The Application Provider currently provides user with access to a personal collection of online information from user"s various accounts and information sources via Internet or wireless network, analysis of the information and certain transaction capabilities such as account setup, funds transfer, identity verification, etc. ("Service"). In order to provide you with the Service, the Application Provider will collect your account access and other information necessary to provide desired services. You agree that your provision of the account access and/or personal information is your signature and authorization for the Application Provider to serve as your agent to transact with service providers. Each time you use the Service, you are authorizing the Application Provider as your agent to process your request through or with other service providers. If you grant access to others, you also explicitly authorize this third party to access and use your personal information on your behalf based on your relationship with that third party. If you are the third party receiving such information, you warrant that you have established legal relationship to access and use such information.

   Unless explicitly stated otherwise, any new features that augment or enhance the current Service including, but not limited to, the release of the new Application Provider properties, shall be subject to the Agreement. The Application Provider may modify the terms of this Agreement, and may discontinue or revise any or all other aspects of the Service in its sole and absolute discretion and without prior notice.

   In order to use the Service, you must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, you must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.

3. PRIVACY POLICY

   The Application Provider does not sell, exchange, or release your Personal Information or account access information to a third party without your express permission, unless required by law or court or governmental order. However, the Application Provider may share or publicly disclose compiled, aggregated data containing no personally identifiable information. When using valet access, id verification, etc. you authorize sharing of information with that entity and claim to have legal rights to share such information. Registration Data and certain other information about you are subject to our Security and Privacy Policy. For more information, please see our Security and Privacy Policy. The Application Provider may contact you regarding account status and other matters relevant to the underlying Service and/or the information collected. The Application Provider may also use your account access information for the purpose of maintaining and improving the operation of the Service. You can cancel your registration on the Service at any time and have your information deleted from our records. Certain information may be retained by the Application Provider past cancellation date to meet record retention requirements. This provision and the policies outlined herein do not imply contractual or other legal rights of any other party.

4. MEMBER ACCOUNT, PASSWORD AND SECURITY

   You will receive a password and account designation upon completing the Service"s registration process. You are at least eighteen (18) years old and are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to: (a) notify us immediately of any unauthorized use of your password or account, or if you believe your password has been lost or stolen or any other breach of security; (b) ensure that you exit from your account at the end of each session; and (c) accept responsibility for all usage of the Service and any fees associated with use of other services accessed through the Service on your account whether or not authorized by you. The Application Provider cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 4.

5. TERM

   This Agreement will be in effect from the date your completed registration is accepted by the Application Provider by establishing an account for you with the Application Provider. Either you or the Application Provider may terminate this Agreement at any time with or without notice. The provisions and all obligations of and restrictions on you and any user of your account with respect to the Service shall survive any termination of this Agreement. You hereby expressly authorize the Application Provider to act as your agent and to process requests for your accounts through or with any institution, information provider or service provider. You authorize the Application Provider to legally represent you to your institution, information provider or service provider through this interface. You are granting us the legal power of attorney to access your accounts and take whatever actions necessary to provide services under this Agreement.

   You agree that the Application Provider, in its sole and absolute discretion, may terminate your password, account (or any part thereof) or use of the Service, for any reason, including, without limitation, for lack of use or if the Application Provider believes that you have violated or acted inconsistently with the letter or spirit of the Agreement. The Application Provider may, also, in its sole and absolute discretion, and at any time, discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this Agreement may be effected without prior notice, and acknowledge and agree that the Application Provider may immediately deactivate or delete your account and all related information and files in your account and/or prohibit any further access to all files or the Service by you. Further, you agree that the Application Provider shall not be liable to you or any third-party for any termination of your access to the Service.

6. FUNDS TRANSFER SERVICE

   You accept the following additional terms and conditions when you use the Funds Transfer Service (FTS) feature of the Service.

   1. To use this service you must be at least eighteen (18) years old, a resident of the United States, and have an e-mail address.
   2. You authorize us to verify your identity by obtaining information about your credit history from a consumer credit reporting agency to be used in accordance with the Fair Credit Reporting Act and other applicable laws.
   3. You agree to use the FTS for legal purpose and not in violation of any laws, including but not limited to, laws and regulation designed to prevent Money Laundering or the transfer of funds to or from persons or organizations whose accounts are blocked under the regulation of the US Treasury Department.
   4. You may choose to add any of the Bank Accounts or Card Accounts, ("FT Accounts") which you would like to use with FTS. All FT Accounts must be with financial institutions in the United States. Not all types of accounts are available for funds transfer service. For example, retirement, business or corporate accounts. You must check with your financial institution to verify their ability to participate in electronic funds transfer service.
   5. A Bank Account or a Card Account may be added or deleted by you at any time.
      1. To add an FT Account, you authorize FTS to access such FT Account as needed to provide this service.
      2. Upon adding a Bank Account, you authorize FTS to make small deposits and/or withdrawals to the Bank Account to confirm your control of the account. The withdrawal(s) amount(s) will never be greater than the deposit(s) amount. You agree to verify online the amounts of such deposits and/or withdrawals. The Bank Account will be available - "activated" for use with FTS service upon online verification of the amount of the deposits/withdrawals.
      3. In your specific set-up there may be some FT Account authorization and activation with or without this deposit verification process.
      4. Upon your request, FTS will make electronic transfers from above Bank Accounts via the Automated Clearing House (ACH) system in the amount you specify. You agree that such requests made with this service constitute your written authorization for such transfers.
      5. Activated Card Accounts and Bank Accounts are collectively called active funds transfer accounts.
      6. If you use a Card Account to fund your transactions, the issuer of your Card Account shall determine whether to treat the transaction as a purchase, a cash advance, or as quasi cash and whether any additional fees will apply.
      7. US Federal regulations require your bank to limit the number of transactions that you authorize using your savings or money market account. Transactions funded from your savings or money market accounts will count towards this limit. You should check with your bank regarding their policy
      8. The financial institution may not investigate discrepancies between account number and names on the account. You agree that we are not responsible to investigate such discrepancies and may execute the transaction with account number reference only.
      9. If any of your FT Accounts has a joint account holder, you represent and warrant that the joint account holder has consented for you to represent both and use the account with this FTS. If you do not give such consent, you should not use that account and we will terminate your use of FTS if we are notified of such situation.
   6. You represent and warrant that you are owner of and have the right to access, use, and authorize us to use these FT Accounts for information and funds transfer purpose as defined in this Agreement.
   7. You represent and warrant that the information you provided here is true, accurate and complete and you have the legal rights to share this with us. You are granting us the legal power of attorney to access the FT Accounts and take whatever actions necessary including but not limited to transfer of funds to provide the services under this Agreement.
   8. You may not be able to cancel a transaction once you "submit" it. You also acknowledge that once the recipient picks up money, it is non-reversible and non-refundable.
   9. A history of your past transactions is kept online. FTS does not provide any paper statement or confirmation. All the communication with you is through the online service.
   10. The current balance information if available within the service may not be accurate due to many factors such as timing or posting difference or errors. Contact your financial institution to get most up-to-date available balance information.
   11. Business days are Monday through Friday, excluding federal holidays. Saturday, Sunday and Monday are considered one business day. For the purpose of funds availability, days end at 3:00 pm CST.
   12. If you close any of your FT Accounts, you are responsible to remove it from this service to avoid any transaction failure and charges related to a failed transaction. There may be additional fees to you for failed transactions.
   13. No International transactions are supported with this service.
   14. The Service provider is not responsible for money sent to unintended recipients because you provided or selected incorrect information.
   15. All transactions will flow through your FT Accounts established with the system and all funds in those accounts are considered available for use in the transaction service. There may be limits on transaction amount imposed by the service or financial institution.
   16. Typical time to Send / Receive money using ACH network is 3 to 5 days and to Send /Receive Money using credit card network is 2 to 3 days. However your specific transaction time may vary from this and the Application Provider does not guarantee any specific turn around time for the FTS. You should check your accounts to see debit or credit of the amounts to confirm the status of funds.
   17. There may be limitations related to each transaction such as total amount, number of transactions allowed, or total transaction amounts. They are typically defined by your financial institution and are displayed within service overview.
   18. You agree to pay transaction fee associated with this service. They are typically defined by your financial institution and are displayed with service overview. Fees associated with each transfer are non-refundable. We may process a transaction against your account without notice to you. There is a twenty five dollar charge for any failed transaction due to insufficient funds or rejection or reversal of transaction by your FT Accounts institution.
   19. If you notice any error in your accounts related to the Funds Transfer Service, you must contact the Financial Institution and us promptly via phone. If no phone contact is available, you may notify us online using the Service.
   20. YOU FURTHER AGREE THAT WE SHALL NOT BE LIABLE FOR ANY LOSSES, COSTS, FEES OR DAMAGES OF ANY KIND INCURRED BY YOU AS A RESULT OF YOUR USE OF THIS FUNDS TRANSFER AND RELATED SERVICES, OR OUR ACCESS TO YOUR ACCOUNTS, OR OUR DEBIT OR CREDIT TO/FROM YOUR ACCOUNT OR OUR INABILITY TO DO DEBIT OR CREDIT TO/FROM YOUR ACCOUNT OR ANY INACCURACY, MISINFORMATION, OR ANY CHARGES OR FEES APPLIED BY ACCOUNT HOLDING INSTITUTIONS OR THIRD PARTIES OR ANY LIMITATIONS RELATED TO FUND TRANSFER TRANSACTIONS.
   21. We have the right to terminate your account, any specific financial institution account; reject, reverse, or cancel any transactions you initiate, and/or restrict or condition your ability to transact at any time and for any reason, including but not limited to (a) insufficient funds in your account (b) sharing or disclosing your password with anyone (c) suspicious activity (d) order of any law enforcement agency (e) inability to verify information you provided (f) providing us with false or inaccurate information (g) hacking, tempering or impacting the service functionality, availability or security (h) using service for unlawful purpose (i) failing to cooperate with any information request or remit service fees that are due and owed to us.
   22. If your account ever reflects an amount owed to us, you agree to pay such amount to us immediately upon demand. You also agree to pay for all collection costs including reasonable attorney"s fees and costs. For funds transfer transaction, we debit one of FT Accounts and credit another FT Accounts. If debit side fails and credit side has been completed, you authorize us to collect from the FT Account to which the credit side of the funds transfer was sent. We reserve the right to resubmit a debit, or partial debit against any of your FT Accounts to recover any deficiency resulting from the original amount plus any fees imposed.
   23. Your Rights and Liabilities:
       1. You agree to notify us immediately via phone and online if your password has been lost or stolen. If you never notify us, you could lose all of the money in your accounts including maximum overdraft amounts.
       2. If you notify us within two (2) Business Days after learning of loss or theft of your password or that someone has obtained access to your account, you will not beheld responsible for any unauthorized transactions over $50 provided that you are not trying to defraud us.
       3. If you do not contact us within two (2) Business Days, and we can prove that we could have stopped someone from using your password without your permission if you had notified us, we can hold you responsible for any unauthorized transaction if it occurred between the end of the two (2) Business Day notice period and the time you actually notified us. Your maximum liability for such unauthorized transaction during this period is $500.
       4. You can see a complete statement of all transactions made through the FTS service online. If you think there is a transaction that you did not authorize, contact us immediately. We must be notified within sixty (60) days. By notifying us, you will not be liable for any unauthorized transactions that occurred during the sixty (60) day time period except for transactions resulting form someone using your account as indicated above. If you do not notify us within sixty (60) days after the transaction was posted in your online statement, you could be held responsible for the unauthorized transaction if the transaction could have been prevented had we been notified.
       5. We may extend the time period if you were prevented from contacting us due to a good reason (such as a long trip or a hospital stay). If we request, you must provide the information in writing and we must receive that information within ten (10) Business Days.
   24. You understand that these terms and conditions of use of FTS are additive to overall Service terms and conditions.
7. INDEMNITY

   You agree to indemnify and hold the Application Provider, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys" fees, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of the Agreement, or your violation of any rights of another.

8. DISCLAIMER

   The Application Provider desires to offer on this Web site the most accurate and useful data, news, and other information available and attempts to rely on third party information providers the Application Provider believes are reliable. Information, data, news and other information contained or accessible or made available through this site, however, is generated or provided by third parties and the Application Provider makes no representation or warranty of any kind whatsoever as to the accuracy, truthfulness, usefulness, timeliness or completeness of any of the content herein or accessible hereby in whole or in part. Further, any information, data, news or other information accessible or made available through this Site may contain errors, defects or be unreliable, and the Application Provider makes no effort to review, check or verify any news, data or other information accessible or made available through this Site. The Application Provider assumes no responsibility for the accuracy, truthfulness or usefulness of the data, information or other content on this Site or accessible though this Site, and the Application Provider shall have no responsibility to correct or update any data, information or content on this Site. You assume full and complete responsibility for reviewing and verifying any and all data, information, and content, including without limitation its usefulness, truthfulness, accuracy, completeness or currency. You are responsible for usefulness or verifying the accuracy, completeness, truthfulness, timeliness, usefulness and value to you to whatever extent you deem necessary, in reliance on other advisers, consultants, experts and resources you deem necessary and you shall indemnify and hold the Application Provider, its agents, employees, officers, directors, partners, subsidiaries and affiliates harmless from and against any and all liability, loss, damage, claim, cost, expense, including, without limitation, attorneys and accountants" fees and costs caused by your reliance on any content contained on this Site or accessible or made available through this Site.

   THE SERVICE, INFORMATION, DATA, FEATURES AND ALL CONTENT, IS OFFERED AND MADE AVAILABLE HEREIN ON AN "AS IS," "AS AVAILABLE," BASIS. IN NO EVENT SHALL THE APPLICATION PROVIDER BE LIABLE TO YOU, YOUR COMPANY, EMPLOYEES, AGENTS, THIRD PARTIES, ASSOCIATES, PARTNERS, OR ANYONE ELSE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR INDIRECT DAMAGES OF ANY KIND WHATSOEVER, INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOSS OR IMPAIRMENT OF USE, DATA, OR PROFITS, YOU OR ANYONE ELSE MAY INCUR RELATING TO YOUR USE OR ACCESS TO THIS SITE, OR THE USE OR ACCESS HERETO BY ANYONE ELSE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES, AND AS A CONDITION TO USE OR ACCESS ANY SUCH INFORMATION, YOU EXPRESSLY WAIVE ANY AND ALL CLAIMS YOU MAY HAVE OR ASSERT AGAINST THE APPLICATION PROVIDER RELATING DIRECTLY OR INDIRECTLY TO ACCESSING OR USING OR RELIANCE UPON ANY SUCH INFORMATION OR DATA BY YOU OR ANYONE ELSE. THE TERM "DAMAGES" AS USED HEREIN INCLUDES, WITHOUT LIMITATION, ANY AND ALL LIABILITY, LOSS, DAMAGE, INJURY, CLAIM, FOUNDED OR UNFOUNDED, EXPENSE, FEE OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ATTORNEYS OR ACCOUNTANTS FEES.

   THE APPLICATION PROVIDER MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHATSOEVER REGARDING ANY CONTENT CONTAINED ON THIS SITE, INCLUDING, WITHOUT LIMITATION, SERVICE, NEWS, DATA, INFORMATION OR CONTENT OF ANY KIND, OF THE USEFULNESS, RELIABILITY, TRUTHFULNESS, ACCURACY, TIMELINESS OR COMPLETENESS TO YOU OR ANYONE ELSE, INCLUDING WITHOUT LIMITATION WARRANTY OF MERCHANTABILITY, WARRANTY OF FITNESS FOR PARTICULAR PURPOSE OR USE, WARRANTY OF NON-INFRINGEMENT, WARRANTY OF TITLE, OR WARRANTY OF ANY KIND.

   THE APPLICATION PROVIDER MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND THAT THIS SITE OR ANY CONTENT HEREIN OR AVAILABLE FROM OTHER SITES ACCESSIBLE HEREBY, INCLUDING, WITHOUT LIMITATION, SOFTWARE OR FILES ACCESSIBLE OR MADE AVAILABLE FOR DOWNLOAD HEREFROM, ARE FREE OF OR FROM TECHNOLOGICALLY UNSTABLE FILES OR CHARACTERISTICS, OR BUGS, VIRUSES, ERRORS, DEFECTS, PROBLEMS, TROJAN HORSES, WORMS, OTHER LIMITATIONS OR OTHER CODES OR DEFECTS THAT MAY HAVE CONTAMINATING OR DESTRUCTIVE PROPERTIES OR CHARACTERISTICS OR ADVERSE EFFECTS ON YOUR SOFTWARE OR HARDWARE. YOU ASSUME ALL RISKS AND RESPONSIBILITY FOR USE OR RELIANCE UPON THIS SITE OR ANY INFORMATION OR DATA SET FORTH HEREIN.

   IF YOU ARE DISSATISFIED WITH THIS SITE OR ANY FEATURES OR INFORMATION HEREIN OR ACCESSIBLE HEREFROM, OR ANY OF THE AGREEMENT, OR OPERATION OF THE SITE OR ANY OF ITS FEATURES, YOUR SOLE REMEDY SHALL BE TO DISCONTINUE USE OF THE SITE AND ITS FEATURES.

9. LIMITATION OF LIABILITY

   YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE APPLICATION PROVIDER SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES (EVEN IF THE APPLICATION PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING IN CONNECTION WITH THIS SERVICE OR ANY LINKED SITE OR USE THERE OF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, VIRUS, NETWORK OR SYSTEM FAILURE OR RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE TIMELINESS OR ACCURACY OF SERVICE (iii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iv) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (v) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (vi) ANY OTHER MATTER RELATING TO THE SERVICE.

   In the event that a court should hold that the limitations of liabilities or remedies available as set forth in this Agreement, or any portions thereof, are unenforceable for any reason, or that any of your remedies under this Agreement fail of their essential purpose, you expressly agree that under no circumstances shall the Application Provider"s total liability to you or any party claiming by, through or under you for any cause whatsoever, and regardless of the form of action, whether in contract or in tort, including negligence or strict liability, in the aggregate, exceed $1,000 (U.S.). If your Account Login Information is improperly disclosed to a third party without your consent, and this disclosure is the direct result of the Application Provider"s gross negligence in operating the Service, then you and the Application Provider agree that the Application Provider"s liability for your direct and actual damages in this circumstance shall not, in the aggregate, exceed $1,000 (U.S.).

10. EXCLUSIONS AND LIMITATIONS

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 7 AND 8 MAY NOT APPLY TO YOU.

11. REMEDIES OF USER

    Your sole and exclusive remedy for any failure or non-performance of the Service including any associated software or other materials supplied in connection with the Service shall be for the Application Provider to use commercially reasonable efforts to effectuate an adjustment or repair of the Service.

    You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

12. SPECIAL ADMONITION FOR SERVICES RELATING TO FINANCIAL MATTERS

    If you intend to use any service, receive or request any news, messages, alerts or other information from the Service concerning companies, stock quotes, investments or securities, please read the above Sections 7 through 9 again. In addition, for this type of information particularly, the phrase "Let the investor beware" is apt. The Service is provided for informational purposes only, and no Content included in the Service is intended for trading or investing purposes. The Application Provider shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted via the Service, and shall not be responsible or liable for any trading or investment decisions made based on such information. You further understand that Parsam is not a bank, broker-dealer firm or any other kind of a financial institution.

13. MODIFICATIONS TO SERVICE

    The Application Provider reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that the Application Provider shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

14. DEALINGS WITH THIRD PARTIES

    Your correspondence or business dealings with, or participation in promotions of, third parties found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with these dealings, are solely between you and the third party. You agree that the Application Provider shall not be responsible or liable for any loss or damage of any sort incurred as the result of any of these dealings or as the result of the presence of such third party on the Service.

15. NO UNLAWFUL OR PROHIBITED USE

    As a condition of your use of the Service, you represent and warrant to the Application Provider that you will not use the Service for any purpose that is unlawful or prohibited by this Agreement. You may not use the Service in any manner, which could damage, disable, overburden, or impair the Service. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Service.

16. LINKS

    The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because the Application Provider has no control over these sites and resources, you acknowledge and agree that the Application Provider is not responsible for the availability of these external sites or resources, and has not and does not endorse, review or approve, and is not responsible or liable for any content, advertising, products, or other materials on or available from these sites or resources. You further acknowledge and agree that the Application Provider shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Content, goods or services available on or through any sites or resource. You link to other sites at your own risk.

17. INTELLECTUAL PROPERTY

    All content on this Service, including, without limitation, any and all materials, information, text, data, contents, names, trade names, trademarks, trade dress, service marks, lay out, logos, designs, images, graphics, illustrations, artwork, icons, photographs, displays, sound, music, video, animation, organization, assembly, arrangement, and all intellectual property of any kind whatsoever, is owned exclusively by Parsam, or the licensors or suppliers of the Application Provider and is protected by U.S. and international copyright and intellectual property laws. All rights are hereby reserved. Without limiting the foregoing, no content on this Service may be copied, reproduced, duplicated, published, or distributed in any form or by any means whatsoever without the express prior written permission of the Application Provider or the appropriate licensor or supplier.

    The Application Provider grants you a personal, non-transferable and non-exclusive right and license to use the object code of its software on a single computer and access the Service; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the software. You agree not to modify the software in any manner or form, or to use modified versions of the software, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by the Application Provider for use in accessing the Service.

    Any feedback, questions, comments, suggestions, ideas or the like, which you send to the Application Provider will be treated as being non-confidential and nonproprietary. The Application Provider will also be free to use any ideas, concepts, know-how or techniques contained in all information for any purpose, whatsoever, including, but not limited to, developing, manufacturing and marketing products and services incorporating all information. Any submission to this Service shall be deemed and remain the property of Parsam. Parsam shall be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information that you provide to us.

    All product and service marks contained on or associated with the Service that are not the Application Provider Marks are the trademarks of their respective owners. References to any names, marks, products or services of third parties or hypertext links to third party site or information do not necessarily constitute or imply the Application Provider"s endorsement, sponsorship or recommendation of the third party, information, product or service.

18. NOTICE

    Notices to you may be made via either email or regular mail. The Service may, also, provide notices of changes to the Agreement, Service or other matters by displaying notices or links to notices generally on the Service.

19. JURISDICTION; GOVERNING LAW

    This Service is owned and controlled by the Application Provider from its offices at 65 Germantown Ct, Suite 425, Memphis TN 38018 USA. It can be accessed on the Internet from all 50 states, as well as other countries around the world. As each of these places and jurisdictions has laws that may differ from those of Tennessee, by accessing this Service, both you and the Application Provider agree that this Agreement shall be deemed and treated as though they were entered into, executed, and performed solely in Shelby County, Tennessee, and the statutes and laws of the State of Tennessee, without regard for conflict of law rules thereof, apply to all matters relating to use of this Service and shall without limitation govern this Agreement. You agree by use of this Service you do hereby submit to jurisdiction of the courts of Tennessee with appropriate subject matter jurisdiction and that any conflict brought or filed with respect to use of this Service or concerning this Agreement shall be brought in a court of competent jurisdiction in Shelby County, Tennessee. In any legal action relating to enforcement or breach of this Agreement, the Application Provider shall be entitled to recovery of costs, fees and expenses of any action, including, without limitation, attorney fees and accounting fees. A printed copy of this Agreement, or part thereof, as modified in accordance with the terms hereof, from time to time shall be deemed admissible in any court of law or administrative proceeding and shall be deemed the original and the best evidence of the intentions of the parties with respect to use of this Service.

20. RESOLUTION OF DISPUTES BY ARBITRATION

    Agreement to Arbitrate Disputes. You agree that any dispute between us, including any dispute concerning your accounts, this service, and Terms of Service be resolved by binding arbitration. Disputes include not only claims made directly by you, but also made by anyone connected with you or claiming through you, such as a joint account holder, account beneficiary, or a representative or agent. Disputes include not only claims that relate directly to Parsam, but also its parent, affiliates, successors, assignees, employees, and agents, and claims for which we may be directly or indirectly liable, even if we are not properly named at the time the claim is made. Disputes include claims based on any theory of law, contract, statute, regulation, tort (including fraud or any intentional tort), or any other legal or equitable ground, and include claims asserted as counterclaims, cross-claims, third-party claims, interpleaders or otherwise. Disputes include claims made as part of a class action or other representative action, it being expressly understood and agreed to that the arbitration of such claims must proceed on an individual (non-class, non-representative) basis. Disputes also include claims relating to the enforceability or interpretation of any of these arbitration provisions.

    The arbitration must be filed with one of the following neutral arbitration forums: American Arbitration Association or National Arbitration Forum. If you initiate the arbitration, you must notify us in writing at our Germantown TN office. If we initiate the arbitration, we will notify you at the last known physical or e-mail address on file with us. The location for such arbitration shall be in Shelby county TN.

    The arbitration shall be decided by a single arbitrator, unless either party to the arbitration requests a panel of three arbitrators in which case the arbitration shall be conducted by a panel of three arbitrators (said arbitrator or arbitrators hereinafter referred to as "the arbitrator"). The arbitrator shall decide the dispute in accordance with applicable substantive law consistent with the Federal Arbitration Act. The arbitrator shall be empowered to award any damages or other relief provided for under applicable law and will not have the power to award relief to, or against, any person who is not a party to the arbitration. The decision rendered by the arbitrator shall be in writing; however, the arbitrator need not provide a statement of his reasons unless one is requested by us. The award of the arbitrator shall be final and binding, subject to judicial intervention or review only to the extent allowed under the Federal Arbitration Act. The award of the arbitrator can be entered as a judgment in any court having jurisdiction.

    The party initiating the arbitration shall pay the initial filing fee and if there is a hearing, pay the fees and costs for the hearing. If either you or we request a panel of three arbitrators, the party making the request shall pay the fees of those additional arbitrators unless the arbitrator rules otherwise. All other fees and costs will be allocated in accordance with the rules of the arbitration forum. Each party shall bear the expense of their respective attorneys, experts, and witnesses and other expenses, regardless of who prevails, except to the extent the arbitrator assess costs of the arbitration to either you or us.

    You and we agree that no class action, private attorney general or other representative claims may be pursued in arbitration, nor may such action be pursued in court if either you or we elect arbitration. Unless mutually agreed to by you and us, claims of two or more persons may not be joined, consolidated, or otherwise brought together in the same arbitration (unless those persons are joint account holders or beneficiaries on your account and/or related accounts, or parties to a single transaction or related transaction); this is so whether or not the claim may have been assigned.

    Nothing herein shall be deemed to limit or constrain our right to resort to self-help remedies, such as the right of set-off or the right to restrain funds in an account, to interplead funds in the event of a dispute, or to comply with legal process, or to obtain provisional remedies such as injunctive relief, attachment, or garnishment by a court having appropriate jurisdiction.

    You and we agree that our relationship includes transactions involving interstate commerce and that these arbitration provisions are governed by, and enforceable under, the Federal Arbitration Act. To the extent state law is applicable, the laws of the state of Tennessee shall apply.

    These arbitration provisions shall survive (i) termination or changes to the Terms of Service or any related services we provide; (ii) the bankruptcy of any party; and (iii) the transfer or assignment of your account. If one or more of these arbitration provisions are deemed invalid or unenforceable, the remaining portions shall nevertheless remain valid and enforceable.

21. SURVIVAL

    Sections 11, 15, 19 and 20 shall survive truncation of this Agreement.

22. MISCELLANEOUS

    This Agreement shall be interpreted according to their fair meaning and shall not be interpreted strictly against or for either party. This Agreement constitutes the entire agreement with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether, electronic, oral or written, between the Application Provider and the user of this Service. Headings used herein are for convenience only and shall not limit, control or add to the meaning of any term, provision or condition.

    The Application Provider may notify user in writing or electronically either of which shall be deemed fully and completely adequate and effective to notify user of the contents therein at the time sent to the last address or email address supplied by user in writing or electronically to the Application Provider. Use of the plural herein shall include the singular and use of the singular shall include the plural.

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