"Shop Safely Online"
You ordered a hand-knit blue cashmere sweater for your sister for Christmas. What arrived instead were handmade pink polyester hot pants. The site you ordered from is sure they “got it right” and “just can’t exchange them.”
It pays to be a savvy consumer, so that you will avoid disappointing online shopping experiences. The Federal Trade Commission’s Bureau of Consumer Protection offers practical tips to help you shop online wisely.
Also, visit our Fraud Section for additional information on how to use your “cyber” smarts to make the most of your online experience.