Space Coast Credit Union

Brenda P

7/11/2009 1:11 PM

5 Stars

i'm very please with SCCU and staff at Ryan Wood

Steven A

7/10/2009 8:42 PM

4 Stars

Folks at the two DeLand branch offices are first rate in every way and very friendly and courteous. The means a lot to me.

John H

7/10/2009 8:30 PM

4 Stars

No complaints

John C

6/29/2009 8:37 PM

5 Stars

Our Rep was awesome.

Deborah W

6/12/2009 7:05 PM

5 Stars

I also opened a safety deposit box, however, the signature cards were not available - out of stock in the MI branch. I stopped by the next week to sign one as one of the representatives suggested and had to wait several minutes for them to find the green cards. They were exactly where they were supposed to be, I showed them...because the prior week this location was where the other representative had looked for them!

Tom K

6/9/2009 8:32 PM

4 Stars

The person that opened my money market account was very cordial but I feel he didn't understand all the ramifications or else he was new. Required sevral trips to the branch when it could have been handled in one trip. More timely response needed. I opened my account 5/22 and didn't receive checks until 6/6 and couldn't access initial deposit of 12K until 6/4 even though the deposit was a cashiers check from local bank.

Diana M

6/9/2009 7:59 PM

5 Stars

The girls were very helpful and I was out of the bank in no time at all.

Jess Y

6/9/2009 3:43 PM

4 Stars

My experience with the person on the phone who initially signed me up, was excellent. My experience at the branch was so poor I almost left and didn't finish the process. When the lady took be back, she did not introduce herself to me. I had to introduce myself to her, and ask her name. I thought she was very unprofessional.

Mark T

5/18/2009 2:43 AM

5 Stars

I earned as much interest in the first 2 weeks with money market checking as I had all year long with regular checking.

Carmen O

5/15/2009 9:24 PM

5 Stars

Being that we move around quite a bit, I find that all of your services and the outside branches you work with is great and I wouldn't change that for anything.

Antoinette G

5/13/2009 8:27 PM

4 Stars

I beleive your paper checking account statements are in print that is too small for me to read. Also, the transactions are not easy to follow. I am used to something entirely different and was happier with the statments generated by my former bank..

Ed K

5/13/2009 1:29 PM

4 Stars

Could have offered a free small deposit box for Platinum members

Larry W

5/13/2009 1:24 PM

5 Stars

I'm very happy with SCCU and don't plan on changing

Gertrude A

4/24/2009 5:56 AM

5 Stars

I have had no problems with dealing with the staff at SCCU. The wait for service is aways quick.

Matthew C

4/23/2009 3:50 PM

3 Stars

Provide knowledgeable trained, intelligent, respectful, staff, who follow your rules and don't impose their power and rules on the customer. I wiil be provide greater detail about the mistreatment I received oppening my account if you wish to contact me.

Cathy D

3/21/2009 7:23 PM

5 Stars

Nothing I love U Guys! My daughter banks here too!

Dara Y

3/7/2009 1:09 PM

4 Stars

I love this credit union, but I would appreciate if I didn't have to have 4 transactions per month to keep my money market account.

Name Withheld

3/1/2009 3:15 PM

4 Stars

Everything is acceptable.

Charles N

2/27/2009 10:23 PM

5 Stars

excellent service

Karen E

2/27/2009 2:05 AM

5 Stars

Would be easier to utilize SCCU when necessary to visit a branch office if they were open until 6 p.m., or 1/2 day on Saturday.

Wanda L

2/26/2009 5:59 PM

5 Stars

Overall I am thoroughly satisfied with my service at the SCCU. Transferring money from IRA to money market was a little discomforting because of doing it at the counter rather than at a desk - more privacy.

S A C

1/28/2009 6:54 PM

5 Stars

For the most part I am happy with Space Coast, however, I do not like the new hold periods on checks.

Elizabeth W

1/28/2009 5:23 PM

5 Stars

Extremely friendly staff. I feel better having my money in a local credit union, instead of the big banks that are now being supported by tax payer TARP money.

Laurel S

1/27/2009 11:34 PM

5 Stars

I have been a member of the SCCU since 1967 -- 42 years. I am a member and have a say in the board of directors & can help shape policy & services. It doesn't get bought out by other companies and change its name all the time. Services, rates & product offerings are the best and are very competitive. I suggest to friends and clients to consider all that SCCU has to offer.

Julio R

1/27/2009 11:08 PM

5 Stars

Provide better hours for your walk-in services. The current hours give me the impression that SCCU is not in touch with the members. Other Credit unions that I have been a member of, provide lobby hours that cater to the members (i.e. lobby open till 6 pm.

Jennifer V

1/27/2009 8:49 PM

5 Stars

One of the tellers at the Murrell Branch recommended it and I couldn't be happier. It was a great suggestion for saving money for college with a higher interest rate.

Paul T

1/27/2009 8:56 PM

4 Stars

It was just a normal experience for opening an account. The lady was very pleasant and moved the proceedure right along.

William E

12/22/2008 3:42 PM

5 Stars

You're on top of the game already. At this time I have no suggestions and am very happy with the professional, personal and friendly service.

Lynne B

11/21/2008 1:49 AM

5 Stars

Sarah is always friendly and very helpful...she seems like a friend to me! Everyone at Miracle Mile SCCU is terrific! Wendy and her staff are true professionals who make one feel quite welcome.

Terry M

11/20/2008 12:58 AM

5 Stars

very professional and pleasant

Georgiann A

10/15/2008 12:15 AM

4 Stars

I'm very satisfied with the service and the people.

Charles D

10/11/2008 1:18 PM

5 Stars

I was pleased with the openess of information sharing and the numerous resources that your company had to share. With the numerous accounts that I opened with SCCU you have a diverse financial institution that enabls your clients to stay within the institution with funds.

Robert B

10/10/2008 4:38 PM

5 Stars

As it turned out, I closed the Money Market Checking Account and kept the Money Market Savings Account. It was too complicated to keep all four accounts.

Janice H

10/9/2008 7:26 PM

5 Stars

I was putting a 40k check in my regualr saaving account and Amy at the drive thru suggest i come inside and open a money market, good lady

Bob H

9/26/2008 12:59 AM

5 Stars

I can never get to my account on-line.

jody r

9/23/2008 10:06 PM

1 Stars

I am more than unhappy with Space Coast. This has been my bank for years and I feel I have been taken advantage of in the last few months. I have closed all my account

William R

9/23/2008 9:25 PM

5 Stars

Implementing Bill pay feature was handled efficiently and timely.

Lee V

9/23/2008 9:20 PM

0 Stars

Transfers on line and now a check problem have not resulted in customer satisfaction

Debbie B

8/25/2008 12:41 AM

5 Stars

Tammy in the New Smyrna branch recommended this account to me. I appreciate her extra effort and the fact that she got me a better interest rate on my money. Thank you.

JOHN R

8/22/2008 8:41 PM

5 Stars

I AM ALWAYS TREATED LIKE A FRIEND AT SCCU. MY TRANSACTIONS ARE ALWAYS TAKEN CARE OF QUICKLY. IT IS VERY NICE TO DO BUSINESS AT SCCU.

Harold C

8/22/2008 1:57 PM

5 Stars

Over all I was very satisfied

Name Withheld

7/16/2008 12:03 AM

5 Stars

I have dealt with Kim at the Ormond Beach, Granada Ave office several times, for accounts for myself, mother, mother-in-law and daughter. Kim is very friendly , professional, knowledgable and a real pleasure to deal with. Wish all banks had such wonderful employees.

Elinor O

6/18/2008 1:36 AM

5 Stars

I get my checks free but there isn't a place for this when I want to order new checks.

Paul M

6/13/2008 6:12 PM

5 Stars

Staff was very courteous and had me set-up with the accounts I wanted very quickly.

Jacqueline M

6/13/2008 5:05 PM

5 Stars

I was very impressed by Lynn Hamilton treating me as a valued PERSON...instead of an account. (How does she remember everyone's name?)

Elaine D

6/13/2008 4:37 PM

5 Stars

All in all I am very satisfied with all the services that SCCU offer. Everyone on the phone are so knowledgeable. The tellers at the New Smyrna Beach Branch are so courteous and professional. I love them all.

Denise Z

6/13/2008 1:51 PM

5 Stars

The customer service rep on the phone noticed my large balance in my regular savings and suggested the MM account for greater interest. I appreciate someone looking out for me. This person also set up to refinance my car for less interest. Thank you!

David T

5/21/2008 1:52 AM

5 Stars

The people at the Port Malabar branch were very helpful in suggesting this account and then setting it up.

Mary B

5/10/2008 9:18 PM

5 Stars

I'm happy with your services and I appreciate being told about the money market checking account.

Clarence S

5/8/2008 3:24 PM

5 Stars

Overall the level of satisfaction is fairly high with Space Coast.

Lisa G

4/18/2008 5:38 PM

5 Stars

I can earn 4.05% at Countrywide with a savingslink moneymarket account and not have to write any checks or access the funds.

Joesph S

4/16/2008 5:55 PM

5 Stars

I believe for my needs that the services and products have met my needs

Charmaine B

3/18/2008 7:56 PM

5 Stars

I would rate SCCU Checking and Savings accounts excellent. I wouldn't go to any other bank.

Edgar G

2/9/2008 11:49 AM

5 Stars

All was excellent thanks.

Robert M

2/8/2008 4:36 PM

5 Stars

Both the folks at the branches (I have used two) and the representatives on the phone have been EXCELLENT!! Thoruoghly knowledgeable, friendly and helpful. I have never been treated better !

Norman F

1/3/2008 11:07 PM

5 Stars

The response time for my email request is rapid and even a follow up call from a representative to confirm I had no other questions was remarkable. Thanks for caring! Norman

Name Withheld

12/28/2007 9:59 PM

5 Stars

I am extremely happy with SCCU. My Mother banks with Wachovia and your services are far superior to Wachovia.

SAUL H

12/27/2007 5:41 PM

5 Stars

KEEP UP THE GOOD WORK.

Stacie R

12/19/2007 11:54 PM

5 Stars

SCCU was my first bank and will continue to be my bank of choice well into the future. The services provided is exceptional. Customer service is extremely prompt in responding to account questions specifically to emails. Thank you for all you do.

Charles B

12/19/2007 1:01 PM

5 Stars

I love the online access to my account from anywhere in the world. It is easy to use and very secure. I have recommended SCCU to all my friends because of the online services.

Marshall T

12/13/2007 1:19 PM

5 Stars

Customer Service at the Deland Branch is Outstanding!

Patricia S

12/12/2007 12:03 AM

4 Stars

If you say you are going to mail something, do it right away. Efficiency

Chad W

12/11/2007 8:39 PM

5 Stars

I would like the ability, as a small business owner, to make atm deposits on my free small business checking.

Carol B

12/11/2007 3:54 AM

5 Stars

I like dealing with SCCU. The online account is great and easy to use. Rates are all great too!

Mary T

12/10/2007 7:33 PM

5 Stars

I like the fact that I can call up Customer Services and set up CD's, etc. close CD's, etc. without having to go into one of your credit unions.

Helga F

12/10/2007 5:22 PM

5 Stars

I was going thru cancer, and the girls in your bank were so encouraging with prayers and other comments, namely Tori and Jackie.

R. C

12/10/2007 2:52 PM

5 Stars

Very pleased with overall services, empolyee's are always cheerful, courteous and helpful.

Lottie B

12/10/2007 10:00 AM

5 Stars

It would be nice if the credit union was open 1/2 day on Saturday since the lines are usually long when I have to take off work to make a transaction.

Michael B

12/9/2007 10:08 PM

5 Stars

"Online" application is a little misleading because we have to come into a local branch to finalize things.

Barbara B

12/9/2007 9:56 PM

5 Stars

higher interest rate on money market accounts

Dave B

12/9/2007 5:18 PM

5 Stars

Very happy that a Money Market checking account was recommended to my by SCCU personnel.

Margaret T

12/9/2007 4:50 PM

5 Stars

I've been a member ot Space Coast Credit Union for several years and have not had even one negative experience. Sorry to say I can't say the same about any of the banks I dealt with before joining Space Coast.

Nancy A

12/9/2007 1:49 PM

5 Stars

It was easy to purchase CDs, open money market checking account and change password on my account. Other than that I do everything online.

BOB J.

12/9/2007 10:46 AM

5 Stars

I AM VERY SATISFIED WITH ALL SCCU SERVICES INCLUDING YOUR FINANCIAL AND MORTGAGE SERVICES. YOUR EMPLOYEES ARE ALL VERY KIND, COURTEOUS AND KNOWLEDGEABLE PEOPLE AND IT IS A PLEASURE USING SCCU FOR MY BANKING PARTNER.

David B

12/9/2007 2:27 AM

5 Stars

I love the on line bill payment system the best. It makes paying my bills exceptionally easy. I'm not a big computer guy so I was afraid it would be difficult for me to set up and use. It was very fast and easy to set up. I also like the money market checking interest rates. Thank you. Davi Baudhuin

Keith M

12/9/2007 1:55 AM

5 Stars

I would like to see the current interest rate on the online view of my money market account (it only shows 0%).

Larry M

12/9/2007 12:45 AM

4 Stars

As a SCCU Member for 28+ years you have served me very well!

kim u

12/8/2007 11:58 PM

5 Stars

Call menu takes way too long to get to a customer service person. I hate calling you.

Sheena M

12/8/2007 9:01 PM

5 Stars

I love banking with SCCU. I refer it to anyone who has banking or lending needs.

Kristina Y

12/8/2007 8:59 PM

5 Stars

Your tellers and other staff are very considerate, warm and friendly. I have no complaints.

Donald M

12/8/2007 6:43 PM

5 Stars

Service great

Barbara G

12/8/2007 4:11 PM

5 Stars

I have been an SCCU customer for years and I have always been extremely satisfied with the products and services.

James C

12/8/2007 12:07 AM

5 Stars

Workers always are helpful and polite and knowledgeable

David B.

12/8/2007 9:32 AM

5 Stars

I would not hesitate to recommend SCCU and their products to anyone. I have used several branches and always found the service to be courtious and extremly helpful. David B.

Betty G

12/8/2007 5:49 AM

5 Stars

Your customer service has always been top notch. I tend to always bank at the Hibiscus location in Melbourne and have always been treated very profesional. Thank You

Albert M

12/8/2007 4:55 AM

5 Stars

The website is great & all your representatives are very kmowledgeable & helpful!

donna G

12/8/2007 3:08 AM

4 Stars

change my account number without having to close one and reopen another. I have had SCCU for some time now and still have my SS# as my account number... every time I write a check it makes me nervous. There should be an easier way to change the account number

Judith A

12/8/2007 2:03 AM

3 Stars

I don't like doing all business with the teller and feel SCCU resents when I ask to go to an office. I don't like relating my problem when other customers are standing in line hearing.

David S

12/8/2007 1:49 AM

5 Stars

Transferring my savings and checking to MM checking was easy and efficient - by the Titusville staff.

Jason C

12/8/2007 1:12 AM

5 Stars

Described a fee charged by sccu one time ago that was supposed to be explained by email and never was and then I called in and talked with a very nice person and was supposed to be emailed or called and never was.

Juan O

12/8/2007 12:25 AM

5 Stars

your online services and answerback to my emails is far beyond expectation.

SAUL H

12/7/2007 11:45 PM

5 Stars

GOOD JOB. KEEP UP THE GOOD WORK!!!

Glenda C

12/7/2007 11:42 PM

4 Stars

I have had an account with Space Coast for 18 or 19 years and have always been happy with them until lately when I got married and ask for new credit & debit cards which I didn't receive so I called again and this time they said they were sorry but would make sure I got them. Well, I didn't and I had to call today and they said they had never been ordered and that I should now receive them in & to 10 business days. I sure hope I get them this time as my debit card is in my old name and my license and other credit cards are in my new name and that doesn't go over very good in the stores.

JUDY M

12/7/2007 10:46 PM

5 Stars

WE ARE VERY PLEASED WITH THE SERVICE WE HAVE RECEIVED OVER THE YEARS WITH SCCU.

Robert V

12/7/2007 10:32 PM

5 Stars

Your mortgage loan officer was courteous and helpful when my wife and I met with her. We intend to work with SCCU if and when we finally decide to buy a home.

Kathleen B

12/7/2007 10:31 PM

5 Stars

My Husband and I found that your Money Market Checking accounts had the best intrest rates around and as always we get great service too.

Susan M

12/7/2007 9:57 PM

3 Stars

Better CD rates - compare to Patelco credit union

J. C

12/7/2007 9:32 PM

5 Stars

although I currently reside in North Florida I feel that me money is in good hands. I am pleased with the interest I receive in my money market account.

Ted B

12/7/2007 9:30 PM

4 Stars

I recently deposited a certified check of $55,000 from a bank to my money market account to be used for a cd. SSCU placed a 7 day hold on a certified check and would not budge on this, even tho it was staying with SCCU. Not very good for customer relations.

SUSAN E

12/7/2007 9:27 PM

5 Stars

HAD A CALL FROM MEMBER SERVICES ONE EVENING GIVING ME SOME ADVICE ABOUT MY CREDIT CARD...UPDATING IT AND BECAUSE OF MY GOOD CREDIT MAKING A ZERO PERCENTAGE RATE. I REALLLY APPRECIATED THAT!

Roberta

12/7/2007 8:50 PM

5 Stars

I love the on-line banking - so easy to keep up with my expenses....