Online Banking Identity Verification
What is Identity Verification?
Space Coast Credit Union is dedicated to protecting your account information from falling into the wrong hands. Our Identity Verification within Online Banking uses questions and answers you personally choose to validate your identity before allowing access to your accounts.
How Identity Verification Works
Identity Verification helps prevent unauthorized access to accounts. This extra layer of protection requires a one-time enrollment and only takes a few minutes to complete. Choose any link below for more information.
When Will I Be Asked to Enroll?
If you are completely new to SCCU Online Banking, you will be prompted to enroll the first time you login to the service.
Existing Online Banking Members
Once you have set up your Identity Verification and Forgotten Password questions, you may update them at any time. Visit our Help Center for more information.
Members New to Online Banking
When you first login to Online Banking, you will be prompted to create a set of security questions and forgotten password questions with answers that only you know. The next time you are prompted to answer a question, your answer must match the answer you set up initially before you can proceed to your account information.
Identity Verification Security Questions provide an extra layer of enhanced security by validating your identity before allowing access to your accounts. Participation is a regulatory requirement of using Online Banking and takes just a few minutes to complete.
Forgotten Password Questions allow you to gain access to your account by answering pre-set questions when you can't remember your Online Banking password.
See our Frequently Asked Questions for more details on setting up your Identity Verification.