June 29, 2017
by Timothy M. Antonition
As I write this letter to you, our valued members, I am reflecting on my new role as Space Coast Credit Union’s President and CEO. I can only say that it is my privilege and honor to serve the Credit Union in this capacity.
I have been part of the SCCU team for 25 years, having started my career on the teller line. Learning our business from the ground up has given me unique insight into our member service and branch operations. I have taken on many responsibilities and roles throughout my tenure, and I’ve had a part in implementing most of the services we offer today.
For the last seven years I have worked in the capacity of Chief Operating Officer, integrally involved in determining and executing the credit union strategy alongside our Executive Management team. As President and CEO, I am ready to lead SCCU in the next phase of its impressive history, and continue our commitment of driving member value. While time and technology may influence how we operate to keep pace with members’ changing needs, our relentless focus on protecting the membership will remain constant. For 66 years we have existed as an organization to serve our member-owners.
I take the credit union reins under challenging circumstances, the industry is quickly changing, fraudsters are a constant threat, and competition is fierce; but SCCU is positioned very well. Our leadership and employees are exceptional, and our financial condition is rock solid. We have good earnings, and our net worth (or the rainy day fund as I like to call it) is 13.01%, nearly twice what regulators require. Loan growth is 8.67%, and we just passed a milestone of $1 billion in auto lending, saving our members an estimated $25 million in 2016.
Everyone in the credit union is focused on delivering the best service, and seeking ways to improve and innovate for the future. As with any organization, we don’t always hit the mark, but we work quickly to resolve issues and improve. Recently, we’ve seen a few areas where service has been impacted by system changes and staff uncertainty using our new systems. As a result we’ve prioritized solving these isolated training and system gaps. I fully expect to see service levels throughout the organization increase to new heights.
We are constantly evaluating new opportunities to serve members with technology, and optimizing our branch and ATM networks to operate more efficiently and conveniently. We’re in the process of relocating a branch in Hialeah, and opening three new branches in Miami (Bird Road), Kendall Wal-Mart, and Homestead.
On a personal note, I am very appreciative of all of the support I have received from our Board of Directors, Volunteers, Executive leadership, and team members. All of us working together has resulted in SCCU being a great organization. I look forward to serving as your President and CEO.
Timothy M. Antonition