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Member Service Center is rated 4.621645402551694 out of 5 by 9,092.
  • 2016-07-26T10:46CST
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Rated 1 out of 5 by from Again, HORRIBLE online Chat!!! I usually only try and respond to these review when I've had a positive experience, but I'm done!! SCCU's CHAT and their customer service are what I would consider unacceptable and SCCU's entire Chat and Customer Service should be completely REVAMPED and or replaced!! Makes me consider closing all of my accounts with SCCU. Regards, Ben
Date published: 2016-07-25
Rated 5 out of 5 by from Great Costumer Service! I have called multiple times and the agents take care of everything I need. Specially I want to recognize the last person that take my call on July 25th. She was so helpful and her treatment was awesome.
Date published: 2016-07-25
Rated 5 out of 5 by from Great Credit Union I have always heard how great SCCU was and they were all right !!!
Date published: 2016-07-25
Rated 5 out of 5 by from Great Information! I was just asking about the number of transfers allowed during a month. My member service representative went on to explain the monthly allowable times I am able to do so. I went further in asking about my credit score and my chances of getting a car loan. She was able to accurately and confidently let me know the status of my FICO standing and chances of a car loan approval. Also, gave me a few hints on how to improve my score for the future. Although she did recommend I get a pre-approval going, I decided to wait on raising my credit score a bit more for better rates. This information is invaluable to those who are uninformed (like me) about bank procedures. Thank you so much for your help. This is why I bank at SCCU!
Date published: 2016-07-25
Rated 5 out of 5 by from Transaction Verification John verified that the transaction in question was indeed being processed.
Date published: 2016-07-24
Rated 1 out of 5 by from Way behind the times There is no way to make a payment on a loan from an outside account! After talking with a representative, I was actually told that it's considered a western union transaction to transfer money. There are also fees all over the place for every little thing. And via phone, when I inquired about a specific question, I was told that the department who handles such questions is not open on weekends and to call back Monday. Extremely disappointed with my brand new account.
Date published: 2016-07-24
Rated 5 out of 5 by from Marvelous customer service An emergency trip out of state had led me to forget to set a travel notice so I made a call. Wan was so wonderful, he was so kind and mannerful. I grant his phone courtesy to be the best yet!
Date published: 2016-07-24
Rated 5 out of 5 by from Great I was trying to pay loan and the young lady was friendly and professional great customer service
Date published: 2016-07-23
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  • 4.62/5
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By Phone:

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228
 
Member Service Center (option 5) Express Sales (option 3)
Mon - Fri 8:00am - 8:00pm
Sat 9:00am - 5:00pm
Mon - Fri 8:00am - 6:30pm
Sat 9:00am - 3:00pm


By Mail

Headquarters & overnight payments/deposits Standard mailed payments/deposits
Space Coast Credit Union
8045 N Wickham Road
Melbourne, FL 32940-7920
Space Coast Credit Union
P.O. Box 419001
Melbourne, FL 32941-9001

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  • SCCU Routing Number: 263177903
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Space Coast Credit Union membership is open to all who work or live in Brevard, Broward, Flagler, Indian River, Martin, Miami-Dade, Monroe, Orange, Osceola, Palm Beach, Seminole, St. Johns, St. Lucie, or Volusia Counties in Florida.

  • Brevard: 321-752-2222
  • Broward: 954-704-5000
  • Miami-Dade: 305-882-5000
  • All Other Areas: 800-447-7228

*APR = Annual Percentage Rate. ^APY = Annual Percentage Yield.

Space Coast Credit Union (SCCU) © 2015

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Member Rewards is an exclusive Space Coast Credit Union program that provides benefits such as free or discounted services based on your level of participation in the credit union.

  • Gold members may order one FREE box of SCCU logo checks per year.
  • Platinum members may order unlimited FREE boxes of SCCU Exclusive Style checks (one box at a time).
Learn more about the Member Rewards program.