Frequently Asked Questions

Yes, the coverage is provided 24-hours a day, worldwide.

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Cash deposits are immediately available. Check deposits are subject to hold with a minimum of $100 immediately available. Funds availability increase based on your account relationship.

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It depends on the dealership. Many Member Protection products and services are discounted if you sign paperwork with SCCU directly instead of purchasing these additional products at the dealer.

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All SCCU Members can use the SCCU Mobile Banking app. To access it, however, you must enroll to use Online or Mobile Banking. If you are already enrolled, just download our app on the IOS or Android app store and log in using your existing credentials. If you are not currently enrolled, you will first need to enroll for this free service by selecting enroll on our Mobile Banking app, or visiting SCCU.com and clicking on "Enroll Now" in the “Log In/Enroll” area at the top right.

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It depends. You will have to read the contract from your leasing company. If they offer the option to buy out your lease, then we’ll be happy to help you finance a lease buyout.

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As with any other type or business loan, equipment financing companies and other types of lenders that offer vehicle and equipment loans have varying requirements. In general, however, many lenders will give your business a loan but it may come with a higher interest rate and stricter terms on repayment than it would if you had good credit. It's still a good idea to pursue a loan, because building a history of on-time payments can help your business improve its credit score over time.

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Space Coast Credit Union is unable to provide a Home Equity Loan (Fixed 2nd Mortgage) or a HELOC for properties outside of the state of Florida.

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Yes. View scheduled Bill Payer payments by selecting Scheduled Payments from the Bill Payer section. All scheduled payment(s) within the next 30 days are displayed. By selecting a scheduled payment you can display the details. From this page, you can view the Biller, the transaction amount, the account from which the bill will be paid, the pay date, and a reference ID.

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You may order checks in Online Banking, at any SCCU branch, or by visiting the below ordering links:

Order Personal Checks
Order Business Checks

You may also call the Member Service Center at your local number below:

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-500
All Other Areas: 800-447-7228

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You must visit a local branch in order to receive a new Account Access Code for CALL-24 or update your existing CALL-24 PIN.

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You can apply online or by phone.

Have questions? Our Team Members can help you find the mortgage that's right for you, and take your application over the phone in just minutes. Once your application is completed, your personal Mortgage Representative will contact you within one business day. We'll keep you informed every step of the way.

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To enroll in Online Banking, use the one-time Electronic Services Number (ESN) you received when you opened your business account. If you do not have this information, please contact a business services associate.

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To enroll in SCCU's free Online Banking, you’ll need to have your SCCU Account Number, Social Security Number, and ZIP Code. Then, click Online Banking enrollment to link to the Online Banking enrollment page.

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To file a claim, call your Plan Administrator at 1-877-629-6037 weekdays 7:00 a.m. to 5:00 p.m. EST Saturdays, 8:30 a.m. to 5:00 p.m. EST

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To dispute inaccurate information on your credit report, notify both the credit reporting company and the information provider in writing. Send a letter to the address on your credit report stating what you are disputing, why it is an error, and include copies of documentation proving the information is inaccurate. Including a copy of the credit report, with the error highlighted, may also be helpful. It is recommended to send your dispute by certified mail, “return receipt requested,” to ensure the company received your letter.

More information, sample dispute letter templates, and further instructions on how to dispute errors on your credit report can be found on the Federal Trade Commission’s (FTC) website here: https://www.consumer.ftc.gov/articles/0151-disputing-errors-credit-reports

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ACH payments are electronic payments that are created when the customer gives an originating institution, corporation, or other customer (originator) authorization to debit directly from the customer’s checking or saving account for the purpose of bill payment.

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Card Controls is a free benefit provided by Space Coast Credit Union for credit and debit card holders that lets you control your Visa^® card and how it’s used. You can access Card Controls in the Mobile app to set up alerts based on spending limits, location restrictions, merchant types and more. You may also turn your card on and off if it is lost, temporarily misplaced, or you suspect fraudulent activity. However, you should still contact us during regular business hours if you detect any suspicious transactions.

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Regulation D, a federal regulation, limits the amount of money you can withdraw from a savings or money market account. Withdrawals involving online banking, telephone banking, overdraft protection and pre-authorized transfers have no limitations at this time. As of April 24, 2020, the Federal Reserve Board temporarily suspended Reg D until further notice.

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Visa Account Updater provides participating merchants with your updated card number and expiration date for established reoccurring payments. This complimentary member benefit provides peace of mind knowing you won’t have to update each account with a reoccurring payment if your card is reissued due to expiration or if your card is lost or stolen. To opt-out of Visa Account Updater, please send us a Secure Message in Online Banking or call 800-447-7228.

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SCCU submits the request to the FL DMV to release our lien within 1 business day after the loan is paid off. The DMV takes 3-5 business days to process the request.

You can check to see the lien status by visiting the Florida DMV website.

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Joint owners, co-borrowers, and court-appointed personal representatives of the Estate and Trustees can access the account.

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Members with eligible checking or savings accounts and are currently enrolled in SCCU Mobile Banking. Accounts must be open for more than 30 days to use SCCU Mobile Deposit.

Users will be asked to accept SCCU Mobile Deposit terms & conditions in order to begin using the Deposit Check function within the SCCU Mobile app. Members not eligible for SCCU Mobile Deposit will receive a message that the account is not currently eligible for SCCU Mobile Deposit when trying to access the feature in the SCCU Mobile app.

Please contact SCCU's Member Service Center regarding questions about your account or eligibility for SCCU Mobile Deposit.

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Credit unions and banks both offer a range of financial services that can meet your business needs, but there's one important distinction: Credit unions are owned by its members. Instead of the executives guiding the institution, as it is at traditional banks, credit unions have an elected board of directors—who are also members of the credit union—that make sure your best interests are served.

Credit unions are also non-profit organizations, so their main focus is on providing ways for members to save money instead of on increasing profits. At SCCU, we invest in our membership, offering better rates on loans and valuable rewards that help our members save money. And, for our members' peace of mind and security, the National Credit Union Administration (NCUA) insures our account holders' deposits just as the FDIC does for traditional banks.

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The cost for checks can vary depending on the design and quantity you choose.

You may order checks conveniently through your secure online banking account. Members may also call the Member Service Center, or visit any branch location to order.

IMPORTANT INFORMATION FOR ORDERING CHECKS:

You will need SCCU's Routing Number and your 13-digit electronic checking account number to accurately order your SCCU checks
SCCU's Routing Number is 263177903 and you may find your 13-digit electronic checking account number on your monthly statement
Please note that failure to use the correct numbers may result in delayed or denied payments

If you are re-ordering checks with no changes (same style, information, and shipping address as last order), please click here.

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There are no transaction limitations on your savings account at this time. As of April 24, 2020, the Federal Reserve Board temporarily suspended Reg D until further notice.

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Yes. Our deposit-taking ATMs accept both cash and check deposits, plus no envelope is required. Coins are NOT accepted at ATMs. For convenience, you may mix together cash and checks in a single deposit. Be sure to verify that your nearest ATM can accept deposits by visiting our locations page and searching for deposit-taking ATMs.

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Unfortunately, that is not possible. Only joint owners and court-appointed Personal Representatives are provided account details.

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Yes! Our flexible Home Equity loan options give you the ability to choose the funds you need, when you need them. Learn more.

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Our Business Advisors specialize in helping you establish a vision for your business, create action plans, and support you as you overcome obstacles along the way. They can help your business analyze the benefits and risks of various components of your business, such as:

• Operations • Finances
• Human Resources • Marketing

Expert consulting services and advice from SCCU Business Advisors are FREE for our members.

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Members must contact Express Services to make changes to the loan. Space Coast Credit Union requires a new application for approval in order to add or remove a member to or from a loan. Fees may apply.

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Once SCCU’s lien is released, you can request a paper title through the Florida Department of Motor Vehicle’s website MyDMV Portal for a fee of $4.50. Once the request is completed online, the paper title will then be mailed to the address reflected on the owner’s record.

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You may purchase additional coverage during open enrollment, and you will receive notification of open enrollment by mail. If you would like to speak to Minnesota Life Insurance Company directly regarding coverage or to request information by mail, please call 877-607-4376.

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Unlike a commercial mortgage for the purchase of an existing property, a commercial construction loan provides the funds you need for renovating your existing property or building a new one from the ground up. The commercial loan process involving construction often involves two loans: a short-term loan that finances the construction phase, and a long-term, permanent loan that's taken out after construction is completed. Usually, the long-term loan will pay off the initial short-term financing.

In general, a commercial construction loan does not provide the full amount of the loan up front, but has a draw schedule. You will work with your lender to create this schedule, which defines how funds will be released upon reaching certain milestones. These milestones are often tied to various points in the construction process when inspections are required, such as when plumbing or electrical systems have been installed. Once inspection is passed, the draw would be released. The full amount of the construction loan would be paid when the work associated with the milestone has been completed.

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You have the right to get your credit report annually for free from the three nationwide credit reporting companies - Equifax, Experian, and Transunion. You may stagger your requests over a 12-month period to monitor your credit report for accuracy. The best way to order is to visit annualcreditreport.com. This site is approved by the Federal Government, and the FTC recommends you do not contact the individual bureaus.

You may also call for a report at 1-877-322-8228, or mail requests to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.

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During business hours:

Immediately call SCCU's Member Service Center, visit any of our branches or send a secured message via Online Banking to report the problem. You can also access Card Controls in the Mobile Banking app to turn cards off/on to prevent additional transactions from occurring.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228

A team member will assist you. Your card will be blocked to prevent fraudulent activity. You will receive a new card within 8 calendar days. A team member will discuss any further action to be taken on your part, if that is applicable to your situation.

Please have the following information available:

• Name
• 16 Digit Card Number
• Social Security Number
• Member Number

If you are reporting a fraudulent transaction, please also provide the following information:

• Type of transaction (debit or credit)
• Date of transaction(s)
• Merchant(s)
• Dollar Amount(s)

After business hours:

Call SCCU at your local number below, and choose Option 1 for Telephone Banking or the Member Service Center. Then, Option 0 for After Hours Card Support.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228

Please have the following information available:
• Name
• 16 Digit Card Number
• Social Security Number

Please note the following important information:
• Your call will be rerouted to After Hours Card Support.
• The only action that will be taken during an afterhours call is to block your card.
• Please contact SCCU during normal business hours as soon as possible after reporting your card problem, so that a team member can assist you with the additional actions necessary for your account.
Members with an Eastern Financial MasterCard® Credit Card or HELOC Platinum Visa® Credit Card
• To report a MasterCard Credit Card lost or stolen, or to report fraudulent activity, please call the MasterCard Credit Card Lost/Stolen System at: 866-839-3485.
• To report a HELOC Credit Card lost or stolen, or to report fraudulent activity, please call the Card Holder Services partner at: 800-449-7228.
Don’t forget to monitor your account for unauthorized activity, and report any suspicious transactions to SCCU.
• Log on to Online Banking any time to view current account activity. Don’t wait for your monthly statement.
• If you do not use Online Banking, carefully review your monthly statement and contact SCCU to report any suspicious activity.

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If you use an iPhone or Android smartphone, you can download the SCCU Mobile app. Users not currently enrolled will click on the “enroll” option after downloading the Mobile Banking app.

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It takes about 30 days from the time the enrollment form is received to process and issue the certificate of Insurance.

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It’s free! SCCU’s Online Banking is a free service provided to all SCCU members.

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Open the SCCU Mobile app and select "Card Controls" from the Menu, then tap the "Open Cards App" button to download and launch the SCCU Card Controls app.

Follow the prompts to add your SCCU debit and credit cards.

That’s it! Now you can control and monitor your SCCU Visa^® debit and credit card usage within the SCCU Mobile App.

Not using the SCCU Mobile app yet? Download it on the Apple App Store of through Google Play today.

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No, SCCU Mobile Bill Payer does not currently support e-Bills. Please access this feature through SCCU Online Banking.

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“Same Day ACH debits” will enable you to make faster and easier on-time bill payments.

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Once you obtain the necessary documents, such as your lease contract, from the leasing company, you can submit them to us and start the auto loan application. Please note, the lease contract will usually have an expiration date and it is recommended that you contact us at least 90 days before this date in order to figure out which documents you need from the leasing company, and when would be a good time to submit your loan application.

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Your member number is assigned to you when you join Space Coast Credit Union. It’s used to represent your relationship with us and can be found at the top of your statement, which can be accessed through Online Banking. You may also contact our Member Service Center for assistance.

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Space Coast Credit Union provides all who work or live in Brevard, Broward, Clay, Duval, Flagler, Hillsborough, Indian River, Martin, Miami-Dade, Monroe, Nassau, Orange, Osceola, Palm Beach, Pinellas, Seminole, St. Johns, St. Lucie, or Volusia Counties in Florida with mortgages loans. SCCU mortgage loans are available for properties throughout Florida, provided you meet our membership requirements. Membership is not required prior to applying - we can take care of your mortgage loan application and membership at the same time!

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In order to use the Mobile Deposit service, ensure that you have the most recent version of the SCCU Mobile app installed on your mobile device. Please visit your device's app store to ensure that your version of the app is up to date.

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You can; however, depending on the loan setup and your payment timing, your advance payment may or may not cause your payment due date to move forward and may only apply to the principal of the loan. For further details about your specific situation, contact our Member Service Center.

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Yes, if the business does not accept contactless payments, you can still swipe or insert your contactless card, just like any other Visa card.

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No, Card Controls is currently limited to smart phones and tablets as it requires the use of the Card Controls app.

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No. You must complete and return the enrollment form.

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SCCU offers Payment Protection, also known as Credit Life and Disability Insurance, on auto loans. This coverage can be added to the auto loan to ensure that the balance will be paid in full, or that the monthly payment will be made in the event of death or disability of a covered borrower(s). Limitations apply. See our coverage protection options for details.

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Yes, we do! We offer an array of merchant services to help you run your business more smoothly. We have partnered with BancCard and FINSYNC to offer our business members with cost effective, quality products that are easy to implement and manage. Call a Business Services Specialist or your Business Advisor to learn more.

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You will have to refinance the vehicle in order to remove a name from the title.

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To add an additional signer to an existing business account, you will need to have an updated signature card completed. We offer two options on how to complete this process.
1. Visit a local SCCU branch with your additional signer.
2. Call us from your home/office to speak with a Business Services Specialist who will assist in sending the
documents electronically.

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You must be enrolled in SCCU’s free Online Banking service and have the SCCU Mobile app installed on your phone in order to use SCCU Mobile Deposit:

Launch the SCCU Mobile app on your mobile device, log in, and select "Deposits" from the bottom of the page
Select the account you want to deposit to and enter the check amount
Endorse the back of your check just like you would if you were depositing it at an SCCU branch or ATM
Use the buttons to take pictures of the front and back of the check
Once the pictures are accepted, select the Deposit button

Review the Mobile Deposit and select "Confirm" to submit.

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Pay Your Home Loan in SCCU Online Banking: It's easy! Sign up for automatic payments or make a manual payment from your SCCU savings or checking account in Online Banking. You can also make a payment from an account at another financial institution.

Mobile Wallet Loan Payments: Add your SCCU Home Loan to your Apple Wallet app or Google Pay app (GPay), and make one-time loan payments securely and conveniently through your mobile wallet.

By Phone: Use Call-24 Bank by Phone Access (must have a Call-24 PIN) or speak with one of our Member Service Center representatives.

To set up a Call-24 PIN visit your local branch or speak with one of our Member Service Center representatives at the number above.

In the Branch: Find your local branch location.

By Phone: You can speak with one of our Member Service Center representatives.

By Mail
8045 N. Wickham Rd.
Melbourne, FL 32941

Acceptable Forms of Payment Include:

Check (Personal, Business, On-Us, Teller Check, Money Order)
Debit Card
Cash and/or Transfer from SCCU Account

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If you're ready for a low-rate commercial vehicle loan from Space Coast Credit Union, here are the steps to take and the information you will need to provide.

First, call our local decision makers near you:

Brevard County: Call 321-752-2222
Broward County: Call 954-704-5000
Miami-Dade County: Call 305-882-5000
All other areas: Call 800-447-7228 toll-free

To apply for a business auto loan or business equipment loan:

Complete a Business Loan Application by calling our Express Sales team.
Provide a minimum of 2 years business and personal tax returns including all schedules
Provide a completed Personal Financial Statement for each owner of the business.
Provide a completed Business Debit Summary Schedule
You must have current Interim Business Financial Statements

If you finalize your loan at a branch location, all signers will need to be present with the appropriate documentation. If you have any questions, please contact us and we'll be glad to help!

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Some electronic transactions, such as checks converted to electronic processing and bill payments, will be processed multiple times throughout the business day. These transactions may not appear as a pending transaction prior to posting to your account. This faster processing may cause some electronic debit transactions to clear your account on the same day that you make the transaction.

Please ensure funds are available in your account prior to initiating debit transactions to avoid any insufficient funds activity that may occur due to the expedited processing of these transactions.

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Each membership is unique, and the time it takes to settle each account can vary. Once we receive the necessary documents, we can generally begin processing the requests. Once processing begins, a Team Member can provide an estimated timeframe based on the specific membership situation. It's important to consider that legal requirements can impact these timeframes at any point in the process.

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SCCU debit and credit card holders may withdraw up to $500 per day. For a full list of SCCU ATM and branch locations, please visit our locations page.

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This insurance supplements your other coverage plans. Your health insurance pays for medical procedures while Recuperative Care pays you a flat benefit amount which can be used for anything you choose.

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Your savings are federally insured up to $250,000 through the National Credit Union Administration (NCUA), a U.S. Government Agency.

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Space Coast Credit Union is very diligent about the safety and privacy of your information and committed to its security. You can help ensure the security of your account information with several security features included in SCCU’s mobile services, such as:

Secure Login - Access to SCCU Mobile via our Mobile website and Mobile Banking app requires secure login. No one is able to access your account information without knowing your unique username and password.
Data Encryption - For your protection, only limited information, such as your account nicknames and cached balances, are stored locally on your mobile device. All of your account data resides here at SCCU, just like with Online Banking. All data placed into local storage on the mobile device is encrypted before it is stored - and it is only accessible with your PIN. This ensures that if the mobile device is lost or stolen the data stored by the mobile application in local storage is unreadable.
No Identifiable Information - Texts or alerts from SCCU never include any personally identifiable information, such as your full account number, PIN, email address, or mobile number. Your User ID and Password will never be included in any of the text messages or alerts you receive from SCCU.

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The DMV charges a flat fee of $500 for tax, tag, and title that can be financed into your loan.

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Contact the Member Service Center for assistance.

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To log into Online Banking for the first time, you'll need the following:

Your Member Number
Your Social Security number or Tax ID Number
Your ZIP Code

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2Way Text Fraud Alerts help to protect you by immediately alerting you of a possible fraudulent transaction on your card through text. Through this service you can respond to potential threats in real time by texting back YES to verify the transaction or NO to confirm the transaction as fraudulent behavior. This will allow you and SCCU to take quicker action to prevent further fraudulent activity on your account.

This feature is in addition to our current fraud alerts program. Now you will receive real time alerts three different ways - email, phone, and text.

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Before you visit a branch, take a moment to find out what you can do by phone with Express Sales!

Express Sales provides person-to-person service without the need to visit a branch. A knowledgeable Associate will work with you by phone to take care of your credit union business in minutes:

Join Space Coast Credit Union
Open a deposit account: savings, checking, youth accounts, etc.
Apply for a first mortgage or home equity loan
Apply for any consumer loan - vehicle, credit card, savings-secured loans, etc.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228
Hours: Mon - Fri 8:00am - 6:30pm, Sat 9:00am - 3:00pm

PLEASE NOTE that for all services available by phone, service is also provided by phone in a branch. When you visit any of our branches, you will be directed to an Express Sales phone in that branch. When your call is finished, any needed documents will be printed at the branch, and a Member Service Specialist will work with you to complete your paperwork and answer any questions you may have.

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Space Coast Credit Union offers a number of Member Protection products and services on auto loans. Limits apply on each type of coverage. Visit our coverage page for details.

Auto Insurance coverage from TruStage Auto Insurance
Extended Warranty service agreements that offers protection against mechanical breakdowns that occur after the manufacturer warranty expires.
GAP coverage (Guaranteed Asset Protection) that provides protection if a vehicle is a total loss in an accident. This coverage typically covers the difference between what is owed on the loan and the value of the vehicle the insurance company is willing to pay if your vehicle is deemed a total loss. Limitations apply.
Credit Life & Disability protects your family from consumer loan obligations if disability or tragedy occurs. Limitations apply.

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Space Coast does not issue coupon booklets. We will, however, send out a monthly statement at your request by the 7^th of each month.

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The $5.00 in your savings account is the minimum balance established by the Board of Directors as the amount required in an active account and represents your share in the credit union. It is required to remain in your savings account until you close your membership.

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Many factors impact your credit scores, and the drop might be a complete coincidence. For more information, visit Experian’s website.

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Yes. Online Banking allows you to provide customized account access for additional users. For your protection, you can limit each user’s access, including what accounts they can see and what activities they can perform. You can also delete or edit their user profile at any time.

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Yes. Once you’re logged into Online Banking or the SCCU Mobile Banking app, select "Pay My SCCU Loan" and then “Pay from another bank account.” Follow the prompts to enter your bank account or debit card information to make the payment.

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Yes. You may add direct deposit to your Savings Account. The account format required for direct deposit appears on your monthly statement. You may also obtain this information in person by visiting your local branch or by contacting Member Services directly.

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Yes. You can use your Visa contactless card where Visa is accepted by tapping it at a contactless-enabled terminal where they see the Contactless Symbol, inserting the card into an EMV chip terminal, or swiping it in a magnetic stripe terminal.

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There are many important reasons a business owner should have a business bank account separate from his or her personal account, including:

Tax purposes: No matter what type of business you have—online, run from your home, or in a brick-and-mortar location—a business bank account will help simplify tracking expenses and income and make filing easier at tax time. With your business interest checking account at SCCU, you have fast online access to account records that can help at tax time as well.
Legal status: Mixing your personal and business financial activities may be a problem if you have a corporation or LLC and your business faces legal issues involving liability.
Convenience: Your SCCU Business Checking account includes free mobile and online banking, free online bill payment, and a free Business Visa ® Debit Card that save you time and make managing your company's money easier.

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Call toll free 1-877-309-6576, weekdays, 7:00 a.m. to 5:00 p.m. EST.

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We offer GAP, Warranty, Life & Disability coverage on your loan. Learn more about these Member Protection products today.

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Refinancing your current home loan—whether from SCCU or another lender— is quick and easy! You can apply online or over the phone with a Team Member.

Please visit our Mortgage Refinance page for information on refinance loans and options.

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Business owners may be tempted to secure a personal loan to purchase or refinance a vehicle for business use, but there are several advantages to getting a business auto loan. Business loans of any type help you separate your personal finances from your business finances, which can be important when filing taxes. In addition, your personal liability may be limited if you have financial difficulties with your business loan. Lastly, a good record of repaying a business loan on time is an excellent path to establishing good business credit that you can use to grow and expand your business.

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Unfortunately, we can’t process title changes with a lease buyout. The title must stay in the lease owner’s name. Once you receive your registration documents from us, you can add or remove names from the title through the DMV.

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Please limit deposits to no more than fifty items per deposit transaction at an ATM.

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A death certificate and your ID are needed to start the process.

Trust Account? You’ll also need to provide us with a copy of the most recent and complete Trust Document.
Business Account or no beneficiary? You’ll also need Probate documents.

We’ll review the members’ full membership as each situation is different, and reach out for any additional documentation we may need.

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If you accidentally delete the Card Controls companion app, you can simply download it and add your cards again.

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You have a no-risk, 30-day guarantee so if you choose not to keep your insurance, just call toll free 1-877-629-6037 to cancel.

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Space Coast Credit Union requires Collision and Comprehensive coverage on all vehicle loans.

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Fast Balances allows you to view the balance of your account, once set up, without logging in. After opening the Mobile Banking app, simply click the Fast Balances button above the Username field and real-time balances will appear for the accounts you’ve selected.

To set up Fast Balances, log into the Mobile Banking app, click "Menu," and "Profile." Then, select "Manage Mobile App Fast Balances." Once you’ve checked the box(es) for to the accounts you want to show in Fast Balances, click the "Submit" button.

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According to the Federal Reserve, the US Prime Rate is a commonly used, short-term interest rate which US lending institutions use as an index for setting their own interest rates. While the Federal Reserve has no direct role in setting the pirme rate, many lending institutions choose to set their prime rates based partly on the rate that banks charge each other for short-term loans, set by the Federal Open Market Committee. Click here to learn more.

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The interest rate (dividends) are tiered based on the balance in your interest bearing account. Saving accounts and Interest Checking interest is earned based on your daily balance and dividends are declared at the end of each month based on the earnings for that month.

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Any check drawn on institutions located in the United States that has a routing number can be processed through SCCU Mobile Deposit. We are unable to accept checks made payable to any person or entity other than an owner of the account. If you encounter an error when trying to deposit a check, please bring it to your closest SCCU branch or ATM for deposit.

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FreeMSG SPACE COAST CU Fraud Center
877-XXX-XXXX $125.46 on card 1234 at
Macy’s. If valid reply YES, fraud NO. To Opt
Out, STOP.

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The Online Banking login is located on the home page of SCCU.com.

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When an ACH debit is presented, the system looks at the balance of the account as well as any holds, due to pending debit card transactions or check holds, to determine if an item can be paid.

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Yes, you may pay more than your minimum amount due. In Online Banking or the Mobile Banking app, select "Pay My SCCU Loan" and then "Pay from SCCU Account." Follow the prompts to make the desired payment type.

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No, all lease buyouts have to be signed in person, as the DMV requires a physical signature for all title changes.

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You can withdraw funds before maturation, but a penalty may be assessed for early withdrawal. Fees may reduce the earnings on the CD Account.

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Yes! Space Coast Credit Union is proud to offer absolutely free checking with no monthly fees, no minimum balance, no transaction fees, no direct deposit requirement, free statements, and more.

Learn more about SCCU Free Checking here.

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Establishing a business account has several important advantages, such as simplifying the tracking of income and expenses and making tax filing easier. When you open an SCCU business checking account for your LLC, sole proprietorship or any other type of business, you'll also have convenient and efficient ways to take care of your business finances, from free mobile banking⁶⁰ to payroll solutions and merchant services.

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If you need a new or replacement credit or debit card, you can call our Member Service Center, visit any of our branches or submit a request via Online Banking.

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If you have an account with SCCU or with another financial institution, you can set up a one-time or recurring payment in Online Banking or with the SCCU Mobile app.

Mobile Wallet Loan Payments: You can also add your SCCU Auto Loan to your Apple Wallet app or Google Pay app (GPay), and make one-time loan payments securely and conveniently through your mobile wallet.

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Refinancing your current home loan—whether from SCCU or another lender— is quick and easy! You can apply online or over the phone with a Team Member.

Please visit our Mortgage Refinance page for information on refinance loans and options.

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The period of repayment of a business equipment loan may range from as few as 24 months to seven years, 10 years, or an even longer term. Every equipment loan—and the financial institutions that offers business loans, such as heavy equipment financing companies—are different, with varying maximum loan amounts, interest rates, down payment requirements, business credit score requirements, and more.

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AD&D insurance has coverage levels to fit your budget, from $10,000 to $300,000. Spouses and unmarried children age 19 and under (under age 25 if full-time students) may be insured under the family plan. If the family plan is selected, spouses are insured for 50%, dependent children are each insured for 20%. Households without dependent children: spouse coverage is 60%.

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SCCU's Mobile Banking app provides the best possible mobile banking experience on your mobile device. With a secure app designed for the iPhone and Android devices, you can:

Check account balances
Search transaction history
Transfer funds
Pay bills
View and manage your alerts
Manage and turn your cards on and off
Search for ATMs and branches

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You will need the following pieces of information to register your cards with Card Controls through the SCCU Mobile app:

Your SCCU card number (including expiration date and CVV/CVC code)
The billing address associated with your card account (including zip code)
Security code sent to email associated with your SCCU account
If you don't have a registered email, then the last 4 digits of the primary cardholder’s Social Security Number (SSN) will be required.

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SCCU's Mobile Deposit feature is only available with the SCCU Mobile app. Mobile Deposit will work with all iPhones^® 3GS and later, as well as with most Android^® phones.

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If you have questions during the process of enrolling in Online Banking, please visit our Contact Us page for the best options.

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If your loan payment has been assessed a late fee, online payment access is disabled. To restore this access, your scheduled payment and late fee must be processed by an SCCU representative.

Please call our Member Service Center or visit your local SCCU branch for assistance.

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As a credit union, you must establish a savings account with a $5.00 minimum, as it represents your share in Space Coast Credit Union. It is required to remain in your savings account until you close your membership.

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Yes, we'll accept a copy of the death certificate on either form. However, a Long Form certificate is required to file a claim through Credit Life Insurance, and SCCU can file on your behalf.

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No, Online Banking is disabled once we receive the death certificate.

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You can deposit multiple checks in the same SCCU Mobile app session; however, you may only photograph and submit one check per deposit at a time.

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You can go to any dealership in Florida. If you choose to utilize a dealership out of the state of Florida, we must ensure that the dealership will accept our sight draft.

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No. Payoffs are processed differently than payments, thus cannot be made from an external account.

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No, the stop payment option can be used only on checks. Please contact the Member Service Center for stop payments to electronic transactions.

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SCCU's Free Business Checking account has no minimum balance or minimum volume requirements, and no monthly fee, transaction limits or transaction fees. It also includes a free Business Visa^® Debit Card and free online services such as mobile banking⁶⁰ and bill payer. Our goal is to offer you the best free business checking account available!

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During business hours:

Immediately call SCCU's Member Service Center, visit any of our branches or send a secured message via Online Banking to report the problem. You can also access Card Controls in the Mobile Banking app to turn cards off/on to prevent additional transactions from occurring.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228

A team member will assist you. Your card will be blocked to prevent fraudulent activity. You will receive a new card within 8 calendar days. A team member will discuss any further action to be taken on your part, if that is applicable to your situation.

Please have the following information available:

• Name
• 16 Digit Card Number
• Social Security Number
• Member Number

If you are reporting a fraudulent transaction, please also provide the following information:

• Type of transaction (debit or credit)
• Date of transaction(s)
• Merchant(s)
• Dollar Amount(s)

After business hours:

Call SCCU at your local number below, and choose Option 1 for Telephone Banking or the Member Service Center. Then, Option 0 for After Hours Card Support.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228

Please have the following information available:
• Name
• 16 Digit Card Number
• Social Security Number

Please note the following important information:
• Your call will be rerouted to After Hours Card Support.
• The only action that will be taken during an afterhours call is to block your card.
• Please contact SCCU during normal business hours as soon as possible after reporting your card problem, so that a team member can assist you with the additional actions necessary for your account.
Members with an Eastern Financial MasterCard® Credit Card or HELOC Platinum Visa® Credit Card
• To report a MasterCard Credit Card lost or stolen, or to report fraudulent activity, please call the MasterCard Credit Card Lost/Stolen System at: 866-839-3485.
• To report a HELOC Credit Card lost or stolen, or to report fraudulent activity, please call the Card Holder Services partner at: 800-449-7228.
Don’t forget to monitor your account for unauthorized activity, and report any suspicious transactions to SCCU.
• Log on to Online Banking any time to view current account activity. Don’t wait for your monthly statement.
• If you do not use Online Banking, carefully review your monthly statement and contact SCCU to report any suspicious activity.

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If you opened a checking account and did not a receive a debit card automatically, you can request one through the SCCU Mobile app or Online Banking. In the menu, select 'Messages.' Then, click 'Secure Forms' and choose 'Debit/Credit Card Order Form.'

If you do not have Online or Mobile Banking, please call 800-447-7228, and a Team Member will be happy to help.

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You may set up a recurring payment via Online Banking or the Mobile App. Please note that you may only use a bank account to make a recurring payment. A credit card cannot be used to make recurring payments.

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In addition to principal and interest, mortgage payments include amounts for annual payments of homeowner's insurance and property taxes. The anticipated annual insurance premium and tax bill amounts are divided equally by 12 payments. One-twelfth of the annual amount for each is included with your mortgage payment and held in an escrow account. When it's time to make the insurance and tax payments, SCCU makes the payments from this escrow account. Escrow will be evaluated each year, and your monthly amounts could increase or decrease, depending on what the actual annual payment amounts are.

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Dividends are calculated using daily balance method and are posted on the last day of each month. The daily balance method calculates dividends on the balance in that account after all transactions and deposits have posted.

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It typically takes around 60 days for the leasing company to provide us with the vehicle’s title and another two or so weeks to process the title change through the local DMV. In total, it may take up to 90 days for you to receive your registration documents by mail.

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To apply for an SCCU business loan, your business will need to have been operating for at least 2 years.

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You have a no-risk, 30-day guarantee so if you choose not to keep your insurance, just call toll free 1-877-309-6576 to cancel.

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FHA mortgage insurance provides mortgage lenders like Space Coast Credit Union with protection against losses as the result of homeowners not being able to pay (or defaulting) on their mortgage loans. The mortgage lenders bear less risk because FHA will pay a claim to the lender in the event of a homeowner's default. Loans must meet certain requirements established by FHA to qualify for insurance.

Since Space Coast Credit Union is a member-owned financial cooperative, it is important that we provide services to a wide range of members while protecting the interests of the cooperative as a whole. FHA mortgage insurance allows Space Coast Credit Union to be the Florida mortgage lender of choice for potential and current homeowners during every stage of life.

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GAP insurance protects the borrower if the car is deemed a total loss by means of theft, damage, or collision by paying the remaining difference between the actual cash value of a vehicle covered by primary insurance and the balance still owed on the financing. Please reference your GAP contract for specific details. Limitations may apply.

Learn more about GAP coverage with SCCU.

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You may open a savings account with just $5, which will be applied towards your one-time membership fee.

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You can choose from a wide range of enhanced mobile alerts at SCCU, including transaction and security alerts. To sign up for and manage your alerts, log into the Mobile Banking app, and choose "Alerts" from the Menu in the top-right corner.

Balance Alert – Receive an alert when your balance drops below or exceeds a threshold amount.
Check Cleared Alert – Receive an alert when a specific check clears.
Daily Balance Alert – Receive an alert with your account balance daily at a time you choose.
Loan Due Alert – Receive an alert when your loan approaches its due date. You may even set up periodic reminders until the payment is made.
Transaction Alert – Receive an alert for any or all of the following transactions: Card purchase, Payment, Fee, Deposit, or Withdrawal.
Statement Available Alert – Receive an alert when a new statement becomes available.
CD Maturity Alert – Receive an alert up to 26 days in advance when a specific CD has completed its term.
Secure Message Alert – Receive an alert when SCCU has sent you a new Secure Message.

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Yes, but you’ll need to create your own login information with your member number since Online Banking is disabled once we receive a death certificate for the primary owner.

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The deposit will show in your history after the item has been reviewed and approved. Keep the check at least 45 days and then destroy it or void and file it.

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Yes. You may set up a recurring payment via Online Banking or the Mobile Banking app. Please note that you may only use a Checking or Savings Accounts or debit card to make a recurring payment.

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If your debit card is ever lost or stolen, you can request a new one in the following ways:

Phone: 800-447-7228
SCCU Mobile app: Tap the Menu, select Messages, and choose Secure Forms. Then, tap Debit/Credit Card Order Form.
Online Banking: Select the Contact Us dropdown menu, click Secure Forms, and then choose Debit/Credit Card Order Form.

You can also access Card Controls through the SCCU Mobile app to turn your card(s) "off" to prevent additional transactions from occurring.

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An auto loan pre-approval is good for 30 days. After this time, you will need to contact SCCU to extend the application.

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At a glance, all financial institutions may seem alike, but there are important differences that can make a difference to the success of your business. Look for a financial institution that offers comprehensive services for your business and small business experts who can help you run your business more efficiently. When looking for a bank or credit union for your business accounts, here are a few things to consider:

Community-based institutions are likely to have extensive knowledge of local market conditions that can affect businesses such as yours.
Smaller regional institutions often give business owners personal access to lenders with local decision-making authority. This can mean faster loan approvals.
Member-owned institutions such as credit unions are not-for-profit, so they return profits back to members in the form of lower borrowing rates and better savings rates. Such savings can go right to your company's bottom line.
For the greatest value to your business, look for an institution that has a dedicated business services team that offers consultation services. Ideally, this advice should be available at no cost to you.
Choose an institution that has convenient branch locations if you prefer to do your banking in person, and that has a complete range of online services that allow you to take care of transactions and access your records from anywhere, at any time.
Look for an institution that will not only have what you need right now, such as a small business checking account, but also what you may need as your business grows, such as a vehicle loan or commercial real estate loan. Viewing your association with a financial institution as a long-term partnership can help you choose the one that's right for your business.

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Whether you're looking for a business auto loan, commercial truck financing, or even a loan for business equipment, you should look at your choice of a lender as a strategic business decision. The best commercial vehicle loan is the one that supports your business success with competitive interest rates and terms that work for you. Your lender should have an understanding of your type of business and its challenges, and be able to expertly guide you through all of your options. A low rate, such as you can get with an SCCU business loan, is important, but consider the benefits that a long-term business relationship can offer. Look for a lender with a range of business services that can help your company grow.

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Space Coast Credit Union requires a letter from the State Department of Motor Vehicles (DMV) on DMV letterhead requesting the title be mailed to the DMV for registration purposes. This request must include your name and vehicle information (VIN, Year, and Make). This request can be mailed or faxed to Loan Servicing (fax 321-752-2304). When received, the title will be mailed to the DMV by certified mail.

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If requested, we will issue you a debit card (ATM Card) with ATM withdrawal capabilities and access only to your Savings account.

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The accidental death and dismemberment benefit covers the eligible member in the event of loss of life, limb, sight, speech or hearing due to a covered accident. At age 70, the amount of the accidental death benefit reduces to 50%.

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A CD is a Certificate of Deposit held in a taxable account. An IRA CD is a Certificate of Deposit held within a tax deferred account (IRA). The difference falls in the type of account the CD is held in, taxable versus tax deferred.

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The Federal Housing Administration, generally known as "FHA", provides mortgage insurance on loans made by FHA-approved lenders like Space Coast Credit Union throughout the United States and its territories. FHA insures mortgages on single family and multi-family homes, including manufactured homes and hospitals. The Federal Housing Administration is the largest insurer of mortgages in the world, insuring over 34 million properties since its inception in 1934.

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You can check the status of your mortgage loan application at any time here. After your application is completed, a Mortgage Representative will contact you to answer any questions you may have. Your Mortgage Representative is a mortgage expert and will provide help and guidance along the way. If your request wasn't approved online, they'll ask you for any information required to make a decision about your loan.

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In order to protect your account, SCCU uses knowledge-based questions obtained from public databases or verification by phone/text. These security challenges will occur for high-risk transactions including Bill Pay, External Transfers, Person-to-Person Transfers, contact information updates, Business Wire or ACH origination, or adding a secondary user.

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Alerts are a great way to stay on top of your account activity anytime, anywhere. You can choose from a wide range of enhanced text or email alerts delivered right to your mobile device. Mobile Alerts allow you to keep your accounts safe, manage your accounts on the go, and help avoid overdrafts. To sign up for and manage your alerts, log into the Mobile Banking app and choose Alerts from the Menu in the top-right corner.

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No, this information is account-specific and set up by the primary account owner's member number. When the joint owner creates their own Online Banking with their member number, the primary's bill payments cannot be moved to the joint's Online Banking account when the primary has passed away.

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No, please do not share your account credentials with anyone. Primary Users can create a username and password specific to a Secondary User by logging into Online Banking, clicking the dropdown menu next to your name at the top, then select Profile and Secondary Users, and clicking Add User. At this page, you will be prompted to fill in the required information for the Secondary User.

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No. You may use a Checking or Savings Account or debit card to make your loan payment.

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No, ODP does not automatically cover ATM and one-time debit card transactions. New federal banking regulations that took effect on August 15, 2010 that requires us to obtain your authorization to opt-in before we can provide ODP coverage on ATM and one-time debit card transactions.

Click here for more information.

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You can make up to 25 Mobile Deposits per day, up to 50 deposits per week, and no more than 100 deposits each month.

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Your ability to secure a commercial vehicle loan for your brand-new business will depend on several factors, including whether you have good personal credit and the amount you want to borrow. In many cases, you may need at least 12 months of business history in order to get a commercial vehicle loan. For information on the business auto loan options that may available to you, SCCU's Business Advisors will be glad to help.

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Account nicknames are short names for your accounts that make it easy to identify your accounts when you use the SCCU Mobile Banking app.

You can create your own unique account nicknames or use the default nicknames provided. Each nickname must be unique, between one to eight characters in length, and can include letters and numbers (but not spaces or special characters).

Your mobile account nicknames will not replace the account names or nicknames you have may have created for SCCU Online Banking.

Please note: For security purposes, do not use your account number in your nickname.

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As a not-for-profit, member-owned credit union, we return profits to members like you in many ways, including low-cost or free services. Your business account includes these services at no cost to you:

Free Business Visa ^® Debit Card
Free online banking
Free mobile banking⁶⁰
Free Online Bill Payer

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An electronic title is an electronic version of the original paper title and is stored with the Department of Motor Vehicles (DMV). All vehicle titles are electronic on loans originated after 9/20/06 with the exception of some vehicles titled and registered outside of Florida.

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Go shopping! Once you find the vehicle, we will need the dealer to fax or email the Buyer's Order to us. An SCCU team member will be in contact with you to finalize the terms of the loan. Please visit the Auto Loan page for more information about the process for our auto loan pre-approvals.

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If you are experiencing problems making your payments due to changes in your financial situation, please call SCCU's Collections department:

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228

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No; however, the will must be filed with the county clerk. Keep in mind wills can be updated throughout the member's life. Therefore, there may be multiple versions, and the county clerk keeps the official records.

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Yes, all points will have a 3 year expiration date.

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To update your login information, log into Online Banking, select the dropdown menu beside your name at the top, and select Profile. Next, choose to change your username and/or password.

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You can make principal payments through Online & Mobile Banking, or by visiting your local branch. You can pay more than your minimum payment and any amount beyond that will be applied toward the principal. You may also choose to make a principal-only payment at any time by selecting it in the Payment Options dropdown within Online or Mobile Banking.

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If you need a new or replacement credit or debit card, you can call our Member Service Center, visit any of our branches or submit a request via Online Banking.

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To send a wire from your SCCU account, you may visit a branch location, submit a wire request form through your online banking account, or if you are sending the wire to yourself within the USA, you may call in your wiring instructions. For international wires, we request you visit a branch location.

You will need to be able to provide us with the following information:

The receiving financial institutions name, address, and routing/ ABA number. For international wires, a SWIFT/ BIC code is needed. Note: Corresponding bank information may be needed for international wires if the bank cannot accept wires directly. Please confirm this information with the receiving financial institution.
The name of the person/business, address, and account number you are sending the funds to, as well as the type of account the funds are going into, such as checking or saving. For international wires, the account number may be called an IBAN.
Your full 12-13 digit account number, the account you would like to process the wire out of, and the amount for the wire. For international wires, please clarify what currency should be received.

Click here to view our fees for wires.

Our cut off time for same-day transmission is to have received the wire request before 3 p.m. Otherwise, the wire may be received the following business day, this depends on the receiving financial institution. Wires are processed in between 8 a.m. and 6 p.m. on Monday through Friday.

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All vehicle titles are held electronically on loans originated after 2006 with the exception of out of state titles.

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Some business vehicle leases offer advantages such as no down payment requirement and the option to turn in the vehicle to lease a more recent model, but they may also come with mileage limits and other restrictions. You may have the option at the end of the lease to buy the leased vehicle at a price equal to its residual value; a loan, however, results in full ownership of the vehicle when you finish paying the amount loaned.

Buying a commercial vehicle may also allow you to qualify for depreciation tax deductions and once the vehicle loan is fully paid, your business will own the car or truck and it will be a business asset. Whether buying or leasing a vehicle is right for your company will depend on how long you plan to keep the vehicle, how many miles you expect the vehicle to be driven each year, and other factors.

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Your vehicle is one of your biggest investments. An Extended Warranty service agreement offers protection against mechanical breakdowns that occur after the manufacturer warranty expire, allowing you to further protect your investment. Limitations apply.

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Business interest checking, is a checking account that's designed specifically for use by companies and other organizations and that bears interest on the balance kept in the account. At Space Coast Credit Union, our Business Interest Checking account is just one of the ways we customize our services to the needs of your business to help improve the cash flow that's critical to your success.

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Most deposits will post to your account within minutes; however, some deposits are subject to verification and may not be available for immediate withdrawal. Deposits are subject to credit union review and will only be posted after approval. Please note that deposits may take up to 48 hours to post to an account.

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A pre-approval letter is a document that will show the dealership that you have received contingent funding for the vehicle you choose. This document will include the maximum allowed by our underwriting department to be financed, as well as the instructions of how to complete the loan process. While most dealerships won't ask for one, we are happy to provide these on request.

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To update your security questions, log into Online Banking, select the dropdown menu beside your name at the top, select "Profile" and then "Setup Security Profile." Here, you will be able to choose your three security questions and answers.

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If you forgot your debit card PIN number or want to change it, contact 888-314-6005 and follow the prompts to reset it.

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If you have an account with SCCU or with another financial institution, you can set up a one-time or recurring payment in Online Banking or with the SCCU Mobile Banking app.

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United States Savings Bonds are available for purchase as electronic issues (paper bonds stopped being sold as of January 1, 2012) at TreasuryDirect.gov. U.S. Savings Bonds are backed by the full faith and credit of the United States of America.

Space Coast Credit Union no longer redeems U.S. Savings Bonds; but members can redeem them at TreasuryDirect.gov.

How to Purchase a U.S. Savings Bond:

Set up or log in to your TreasuryDirect account.
Choose ‘BuyDirect.’
Choose whether you want EE bonds or I bonds, and then click ‘Submit.’
Fill out the rest of the information.

How to Redeem an Electronic U.S. Savings Bond:

Go to your TreasuryDirect account.
Go to ‘ManageDirect.’
Use the link for cashing securities.

How to Redeem a Paper EE or I Savings Bond:

Do not sign the bonds.
Open FS Form 1522.
Fill it out.
Have your signature certified, if necessary.
If the value of the bond(s) you are cashing is more than $1,000, you must have your signature certified. (See FS Form 1522 for more about the signature requirements.)
Send the form and the bonds to the address listed on FS Form 1522.

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You will see a Deposit Confirmation screen when your check deposit submission is confirmed. Please note that prior to posting to your account, Mobile Deposits must be verified which can take up to 2 business days. A successful Mobile Deposit will show in Mobile and Online Banking as "SCCU Mobile Deposit" along with the dollar amount in your transaction history when the deposit posts to your account.

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No, we do not charge a fee for paying off an auto loan early.

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Reach out to your local county clerk to start the probate process.

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When you don't have time to get to your local SCCU branch, your branch comes to you! These are just some of the online self-service features that come with your SCCU Business Interest Checking account:

Pay bills with SCCU's Online Bill Payer service—make one-time payments or schedule recurring payments, and pay any business or individual
Transfer funds between SCCU accounts, such as paying your SCCU business loans by transferring payments from your business checking
Make balance inquiries at any time of day, any day of the year
View up to 90 days of cleared checks
View and print your account tax forms
View an electronic version of your paper account statements
View, print or save up to five years of account statements

Your SCCU Business Checking account also offers you customizable online banking alerts that notify you of several types of account activity, including check clearings, balance limits, debit or credit card purchases, account withdrawals, direct deposits and balance limits.

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No, you do not have to be a member to apply for an auto loan. Should you qualify for a loan, we will process your auto loan application and membership application together during that time.

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You will earn points for every dollar spent: 3 points for grocery, 2 points on dining and 1 point for all other purchases, no exclusions. Online merchants such as Instacart, Bitesquad, Doordash, etc. are also included in the program to accrue points.

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During business hours:

Immediately call SCCU's Member Service Center, visit any of our branches or send a secured message via Online Banking to report the problem. You can also access Card Controls in the Mobile Banking app to turn cards off/on to prevent additional transactions from occurring.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228

A team member will assist you. Your card will be blocked to prevent fraudulent activity. You will receive a new card within 8 calendar days. A team member will discuss any further action to be taken on your part, if that is applicable to your situation.

Please have the following information available:

• Name
• 16 Digit Card Number
• Social Security Number
• Member Number

If you are reporting a fraudulent transaction, please also provide the following information:

• Type of transaction (debit or credit)
• Date of transaction(s)
• Merchant(s)
• Dollar Amount(s)

After business hours:

Call SCCU at your local number below, and choose Option 1 for Telephone Banking or the Member Service Center. Then, Option 0 for After Hours Card Support.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228

Please have the following information available:
• Name
• 16 Digit Card Number
• Social Security Number

Please note the following important information:
• Your call will be rerouted to After Hours Card Support.
• The only action that will be taken during an afterhours call is to block your card.
• Please contact SCCU during normal business hours as soon as possible after reporting your card problem, so that a team member can assist you with the additional actions necessary for your account.
Members with an Eastern Financial MasterCard® Credit Card or HELOC Platinum Visa® Credit Card
• To report a MasterCard Credit Card lost or stolen, or to report fraudulent activity, please call the MasterCard Credit Card Lost/Stolen System at: 866-839-3485.
• To report a HELOC Credit Card lost or stolen, or to report fraudulent activity, please call the Card Holder Services partner at: 800-449-7228.
Don’t forget to monitor your account for unauthorized activity, and report any suspicious transactions to SCCU.
• Log on to Online Banking any time to view current account activity. Don’t wait for your monthly statement.
• If you do not use Online Banking, carefully review your monthly statement and contact SCCU to report any suspicious activity.

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Safe deposit box cost varies depending on size. View our current Fee Schedule for fees and sizes.

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You can visit any branch or use Call-24 bank-by-phone to make a payment. For additional information on making your SCCU loan payments, please take a look at this “How to Make Your Loan Payment” article.

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Members may easily unlock their account by following the prompts listed below:

Click the “Unlock Account and Reset Password” link provided after lockout
Provide all membership information requested
Answer security question
Choose a new password
Request the unlock email by clicking “Unlock”
Log in to their email address on file and follow the link provided to sign in

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Letters of Administration name a personal representative of the descendant's Estate, and these documents are required in Florida if the Estate’s assets value over $75,000. If the account has no beneficiaries, you'll need to use the will to initiate the probate process.

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Pay Online at SCCU.com: Enroll in Online Banking and manage your SCCU accounts from anywhere. With your loan information and member number, you can enroll in Online Banking and download the SCCU Mobile app.

Mobile Wallet Loan Payments: Add your SCCU Auto Loan to your Apple Wallet app or Google Pay app (GPay), and make one-time loan payments securely and conveniently through your mobile wallet.

Pay by Phone: Call (800) 447-7228 and follow the prompts. You will need your member and loan numbers to make a payment.

Pay at an SCCU Branch: To locate your nearest branch, please visit SCCU.com/Locations.

Mail Your Payment (include your loan number):
Space Coast Credit Union
P.O. Box 419001
Melbourne, FL 32941-9001

Acceptable Forms of Payment Include:

Check (Personal, Business, On-Us, Teller Check, Money Order)
Debit Card
Cash and/or Transfer from SCCU Account

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If the same deposit is submitted twice, you will receive an error message informing you that the check has already been deposited or cannot be accepted.

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Space Coast Credit Union offers your business flexible terms and great rates on commercial vehicle financing for cars, vans, trucks, and many other types of commercial vehicles. Whether you're looking to finance a vehicle or refinance a vehicle your business already has, we have options for you. SCCU can also help you with financing for equipment, including specialized machinery and heavy equipment.

Our Business Advisors are here to answer your questions about the best commercial vehicle loan or business equipment loan for your business. Be sure to ask about our full range of business loans, including real estate financing, business credit cards and much more.

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At SCCU, you enjoy a range of benefits with our Business Interest Checking account, not only as a business owner but also as a member of a credit union. Here are just some of the reasons SCCU is the bank with the best business checking account:

Your account earns interest at competitive rates
There are no fees when your balance stays above $4,500
There are no transaction limits (a combination of items deposited and checks or transfers cleared from your account)
Your account includes a free Business Visa® Debit Card
You have the convenience of free online banking, mobile banking, and bill payer services
You have free access to expert advice and consultation services from our team of experienced Business Advisors

We also offer a range of essential business and merchant services to help you run your business. These include:

The SCCU payroll and time management platform: Simple solutions to make payroll processing easier, such as in-house check printing and comprehensive reporting, with 24/7 support by e-mail, chat, or phone
Merchant services: Cost-effective merchant processing that allows your customers to pay you with a debit or credit card and turns your mobile device into a terminal that accepts a range of card types
Remote deposit capture services: A fast, convenient way to securely deposit customer checks electronically to your SCCU Business Interest Checking account, saving you trips to the branch location

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To obtain a copy of your credit card dislcosures, please call our Member Service Center.

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Zelle^® is an easy option for paying another person. You may also set up the ability to transfer between accounts in Online Banking and Call 24 by contacting the Member Service Center or by visiting a branch to request a cross-account transfer.

Use our External Account Transfers service to transfer funds to another financial institution.

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When you write a check, pay a bill, or have a scheduled automatic payment:

If funds are not available and you've exhausted your other overdraft resources, Overdraft Privilege (ODP) will allow your transaction to be paid up to your limit (for qualified checking accounts*)
You will be covered by Overdraft Privilege and charged $30 per item

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Yes, depending on the status of your loan. As long as the loan is still accepting payments, you may make it using our online payment service.

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Summary Administration is a shortened form of Florida probate that doesn't require the appointment of a Florida personal representative. You'll utilize the Summary Administration when the decedent's assets are less than $75,000.

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If the GAP was purchased through SCCU, please contact our loan servicing department at 321-752-2222, ext. 5505 to cancel. If you cancel within the first 60 days of coverage, you are entitled to a full refund of the premium. After 60 days, you will receive no refund of premium paid.

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We know how important it is for business owners to save as much time as possible, so we make opening a business checking account easy. Review our Account Documentation Checklist to see what you'll need to open your account and call us to get started. If you prefer, you may also stop by any one of our 59 locations throughout Florida.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-7228
All other areas: 800-447-7228

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If a different amount is entered than is detected on the check, you will receive an error message informing you that the amount entered does not match. You will need to verify the amount of the check and retake the photo in order to complete the Mobile Deposit.

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You may access your safe deposit box anytime during normal branch lobby hours.

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When you're ready to build your own office building, expand or renovate one you currently own, your local credit union may be your best choice for financing. Not only is a credit union likely to have very competitive interest rates on commercial real estate loans or commercial construction loans, but they also will usually have extensive knowledge of economic conditions in your local area. At Space Coast Credit Union, we understand the local marketplace and focus on giving our business members the loan products, terms and interest rates they need to make their businesses a success. We can help you grow your business with great rates and local decision makers for prompt loan approval.

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Absolutely! A full range of online self-service options are available for our members who have either our Free Business Checking or Business Interest Checking accounts. These include:

Online Bill Payer: No need to write checks and mail them, or stand in line taking care of your banking in person. Our Online Bill Payer System lets you pay business or individuals right from your SCCU Free Business Checking or Business Interest Checking account. You can quickly make one-time payments or schedule recurring payments, and keep track of your payments in one convenient place.
View online statements: You can view, print or save electronic versions of your paper account statements.
Tax forms: Access, view and print your account tax forms.
Balance inquiries: Check on your account balance any time of day or night.
Transfer funds from one SCCU account to another: Transfer payments to your SCCU business loans right from your business checking or savings account.

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A Power of Attorney (POA) is a helpful document that allows the agent to help manage someone's legal and financial affairs during their lifetime. However, when the member passes away, the POA appointment ends.

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To update your contact information, log into Online Banking and select the dropdown menu beside your name at the top. Select "Profile" and "Contact Information." Here, you can change your Address, Phone Number, and Email Address.

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Overdraft Privilege is a non-contractual service which allows qualified accounts to go negative in order to pay an item. Automatic Overdraft Transfer Service is a contractual agreement which transfers funds from another account you have at the credit union in order to pay an item.

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To schedule automated payments, visit Online Banking on your desktop or the SCCU Mobile Banking app. You may set up a recurring transfer from an SCCU account or transfers from another bank. You may also complete payments over the phone by using our automated telephone banking system.

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Space Coast Credit Union will purchase Collateral Protection Insurance (also know as Forced Placed Insurance) and add the premium to the balance of your auto loan. Collateral Protection Insurance is insurance that protects the property (vehicle). This insurance does not replace insurance coverage for drivers required by law.

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No. If a check is returned for insufficient funds, you may not re-deposit the check through SCCU Mobile Deposit. Please visit any SCCU branch for assistance.

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Space Coast Credit Union requires Collision and Comprehensive coverage on all vehicle loans. Be sure to add SCCU as the lienholder on your auto insurance policy:

Space Coast Credit Union
PO Box 3220
Carmel, IN 46082

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Shared Branches provide you access to your accounts when you're traveling or temporarily living outside of SCCU's business area.

CO-OP Shared Branches allow you to conduct many transactions right in the lobby of credit unions that participate in this Shared Branch approach. To find the nearest participating branch, download the CO-OP Shared Branch app, or visit the CO-OP Shared Branch Locator page. You may also call 1-888-748-3266, or text a ZIP ccde to 91989 (SB=Shared Branch, SBX=Shared Branch Express self-service).

Transactions types that can be completed at a CO-OP Shared Branch:

Deposits
Withdrawals
Transfers between SCCU accounts
Purchase Travelers Checks
Money Orders
Stop Payment Orders
Credit Card Cash Advance
Loan Payments
Statement Printouts
Balance Inquiries

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No. We will take care of paying the dealer via ACH. If they wish to be paid via a check, we will take care of that, too.

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To view and redeem your Visa Signature Rewards, members must log into Online Banking.

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Online Banking provides check images for up to 9 months. You may request check images for up to 5 years by contacting the Member Service Center. A fee may apply; view our current Fee Schedule for information.

To view a check, log into Online Banking, click on your Checking Account and click the Search link under History. From the Transaction Type dropdown select "Check." Select the timeframe and click Search. From the resulting list of checks, click the arrow to the left of the check you want to view. Once the detail appears, click on "View Check."

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You can text a ZIP Code to 91989, call 888-748-3266, or or use the Shared Service Center branch locator at Co-Op Credit Unions to find the nearest participating branch. Visit our Shared Service Center page for more information.

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Our auto loans are simple interest loans, so the amount of interest you pay each month is based on the loan balance on the day the payment is made. The amount of interest you pay each month changes based on the amount of days in between payments.

(Principal balance X Interest rate /365= the amount of interest owed per day)

Example: $9392.70 X 5.74%/365= $1.48 per day
30 days since last payment: 30 X $1.48 = $44.40 of the payment will be applied to interest.
31 days since last payment: 31 X $1.48 = $45.88 of the payment will be applied to interest.
60 days since last payment: 60 X $1.48 = $88.80 of the payment will be applied to interest.

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Taking high-quality photos of the check is the best way to make SCCU Mobile Deposit quick and easy. Here are some hints to keep in mind:

Place the check in a well-lit area on a dark, non-reflective surface.
Align the top of the check with the top of the guidelines.
Make sure only the check is visible, with no other objects or edges showing.
Avoid shadows on the check and hold the phone steady during the photo.
Focus is important - being too close can make the image blurry.

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ODP is not a loan. The credit union allows you to overdraw your account up to your ODP limit as a non-contractual courtesy. This service can be withdrawn at any time by the credit union.

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You are not obligated to the loan if you decide not to purchase a vehicle. Please contact SCCU to cancel the application.

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If the account(s) have a joint owner, we'll transfer ownership to them once the death certificate is received. If it doesn't have a joint owner, we'll need the Letters of Administration and the death certificate to identify the original owner's Estate. Our Business Services team is here to assist with available account options and next steps.

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The online transfer service allows you to transfer funds between your SCCU accounts. This service can be used to make payments if both accounts are linked to the same membership.

The Bill Payer service allows you to make payments and manage your monthly bills payable to other banks or companies from your SCCU accounts.

External Account Transfers and “Pay from other bank account” under the Pay My SCCU Loan tab allows you to pay your SCCU loans using funds from another institution.

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We will work with you to refinance the term that best works for you.

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Yes, your credit is pulled and reviewed in order to provide an auto loan pre-approval.

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Within Online Banking you have access to the last 6 years of statements. You may request copies of statements up to 5 years by contacting the Member Service Center.

To view a statement, log into Online Banking and select "View Statements and Notices" under Quick Links on the right. A new window will open showing your current statement information.

To view that statement, click on the PDF icon at the top. The PDF will open in another new window for you to view, print, or download.

To view statements for prior months, scroll down to the desired month and click the blue down arrow on the right. That month’s statement information and PDF icon will then appear. Click the PDF icon to view, print or download the statement.

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You can activate your card by calling 1-888-314-6005.

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Contactless payments use short-range wireless technology to securely complete payments between a contactless-enabled card or payment-enabled device and a contactless-enabled terminal. A Visa contactless card is a chip card that has a near field communication (NFC) antenna, which enables close-range payments. When cardholders tap to pay their contactless card at a contactless-enabled terminal (near the Contactless Symbol), their payment is sent for authorization.

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We report to the credit bureaus once a month at the end of each month. A late payment will report if it is greater than 30 days late on the last day of the month.

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It depends on the account type. The estate would need to chat with SCCU to determine the next step(s).

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Yes, if you have the proper court documentation.

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Auto loan rates and terms are affected by your credit quality, model year, term selected, and loan-to-value (LTV) ratio. Our usual credit criteria will apply in determining your rate, which may be different than advertised rates. See our current auto loan rates.

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If you have pending transactions, these will be displayed in your Online Banking once posted.

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Follow these easy steps:

Log into Online Banking
Select Alerts
Select which alert(s) you want to add

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The cost for checks can vary depending on the design and quantity you choose. View our online check order page for more information.

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Statements may be available upon request for eligible recipients. Joint owners may receive them with sensitive information removed or covered. In addition, personal representatives, executors, curators, and successor trustees may receive statements from the date of death.

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During normal business hours:

To initiate a dispute or fraud claim, you may visit any local branch, contact our Member Service Center or complete the dispute form located in Online Banking. To view the form in Online Banking, you must log in, click Contact Us, then Secured Forms and choose the appropriate form.

After Business Hours:

If you experience potential fraud on your account afterhours, you can contact us at your local number below, and choose Option 1 for Telephone Banking or the Member Service Center. Then, Option 0 for After Hours Card Support. A representative will assist you with verifying potential fraudulent transactions on your account and blocking your card immediately.

You will need to contact SCCU during normal business hours to request a replacement debit or credit card as well as to file a dispute or fraud claim. You can either contact us at your local number below or complete the required forms in Online Banking. To view the form in Online Banking, you must log in, click Contact Us, then Secured Forms and choose the appropriate form.

Brevard: 321-752-2222
Broward: 954-704-5000
Miami-Dade: 305-882-5000
All Other Areas: 800-447-7228

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By enrolling in the Transaction Alert you will be notified whenever a transaction is posted on your account, helping you monitor all activities as they happen.

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We work hard to meet all of your scheduling needs. We can typically close a loan faster if all parties are present at the same time, but it is possible to continue with the loan closing if only one party is present. Please discuss any scheduling issues with your Express Services Associate.

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You will need SCCU's Routing Number and your 13-digit electronic checking account number to accurately order your SCCU checks. SCCU's Routing Number is 263177903 and you may find your 13-digit electronic checking account number on your monthly statement. You may also call the Member Service Center for assistance. Please note that failure to use the correct numbers may result in delayed or denied payments.

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You can disable a Secondary User’s access to your accounts temporarily or permanently at any time within Online Banking.

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Your points will display when you log on to the rewards site via Online Banking.

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A sender may request we return the direct deposit if the owner has passed away. Social Security and other government deposits often ask for these funds returned the most. It is up to the appointed estate representative to reach out to those senders and reconcile payments. We are required to reclaim those funds in some instances.

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2Way Text Fraud Alerts help to protect you by immediately alerting you of a possible fraudulent transaction on your card through text. Through this service you can respond to potential threats in real time by texting back YES to verify the transaction or NO to confirm the transaction as fraudulent behavior. This will allow you and SCCU to take quicker action to prevent further fraudulent activity on your account.

This feature is in addition to our current fraud alerts program. Now you will receive real time alerts three different ways - email, phone, and text.

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A third-party signer, also known as an Owner of Collateral other than the borrower, is a person that is listed on the title and is not financially responsible for the auto loan. He or she is acknowledging that they are part owner of the vehicle and accepts the fact that there will be a lien placed on the title.

While this person is not financially responsible for the auto loan, SCCU has a responsibility to notify them in the event of repossession.

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In Online Banking you may review activity logs to see what your Secondary Users are doing, and you can also view their transaction history.

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You will need to apply for another card product and if qualified, you can either transfer the existing balance on your current card at the new interest rate or if there is no remaining balance on the existing card, it can be closed.

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SCCU’s Check Hold Policy includes $225 next day availability. Most accounts will have a 2-day hold, with the exception of accounts in their first 30 days, which have a 5-day hold. Longer holds or reduced same day availability may apply.

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Yes, using Secondary Users can be great for Business Accounts. It allows you to give limited access to bookkeepers, office managers, and other business associates. You decide what they can see and do and you can quickly and easily update permissions as your business changes.

Please remember that access to the Bill Payer System is an "all or nothing" choice, meaning that any Secondary User with the authority to utilize Bill Payer will be able to make payments of any amount, will be able to see all payers and payees, and can also utilize External Account Transfers and Person-to-Person payments.

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Credit card transactions processed outside of the country are assessed a 1% conversion rate in addition to a $2.50 fee for non-SCCU ATM’s.

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SCCU's routing number is 263177903. You will need SCCU's routing number and your 13-digit electronic checking account number to accurately order your SCCU checks. Your 13-digit electronic checking account number can be found on your monthly print or electronic statement. You may also call the Member Service Center for assistance. Please note that failure to use the correct numbers may result in delayed or denied payments.

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To get started with External Account Transfers within Online Banking:

Login to Online Banking.
Click on the Transfers tab and select "External Accounts."
Click the "Add Account" button and provide the requested information for the account at another financial institution.

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The Visa Low Rate card is perfect for members that typically carry a revolving balance or are eager to pay off existing credit card debt. With a low rate, free balance transfers and no cash advance fees, we make it easy for members to pay down debt.

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Sender: EnFact Notifications <noreply@enfactnotifications.com
Subject: Fraud Notification on your Space Coast Credit Union Debit card

Space Coast Credit Union is committed to providing you with the most advanced fraud protection solutions available in the marketplace. Although preventive measures have been taken to secure your Debit card account, please call us immediately, toll-free at: 1-877-253-8964

You will be prompted to enter your Case ID: xxxxxxxxxx

For your protection, we want to verify that the recent transactions on your Debit card account were made with your authorization. You can reach us 24 hours per day, 7 days per week.

Sincerely,
Space Coast Credit Union Fraud Prevention Center

The email notification will also include the Case ID number, Cardholder name, last four digits of the card, and the suspected fraudulent transaction details.

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The service transfers money from one of your SCCU accounts to an account at another US financial institution. All transfers are processed via the Federal Reserve's Automated Clearing House (ACH) network.

This network is used by financial institutions to process checks and other electronic transactions. We submit requests to the ACH network to transfer funds between the accounts you specify.

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The Visa Signature card has an exclusive rewards program, lower- variable rates and includes all of our existing FREE credit card features: Card Controls, Contactless, Visa Zero Liability and 2Way Fraud Text Alerts.

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FreeMSG SPACE COAST CU Fraud Center
877-XXX-XXXX $125.46 on card 1234 at
Macy’s. If valid reply YES, fraud NO. To Opt
Out, STOP.

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Once you add the external account information, SCCU will verify and activate your account by completing the steps below:

Account Verification is a one-time process for each account that confirms you are the owner of the account you are setting up. This is an important part of the account setup process that protects you from fraudulent activity in your account. You will need to follow the Account Activation process for each account you set up with an external financial institution.
The Account Activation process starts immediately once you've submitted your financial institution information. Two small trial transactions are initiated by the External Transfers system. One will be a small deposit into your external account, the other a small withdrawal (a few pennies each) from the account. These transactions will be posted to the external financial institution account within 2-3 business days.
Once you see these transactions occur in your external account, write down the exact amounts of each trial transaction.
Access External Account Transfers service in Online Banking and choose the "Manage Accounts" section.
Click Activate.
Enter the exact trial deposit amount and the trial withdrawal amount and click "Submit." (Five cents would be entered as .05.) Your account is now activated.
Repeat the process for any other accounts you've added.
You may now begin transferring money to and from your SCCU accounts.

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2Way Text Fraud Alerts help to protect you by immediately alerting you of a possible fraudulent transaction on your card through text. Through this service you can respond to potential threats in real time by texting back YES to verify the transaction or NO to confirm the transaction as fraudulent behavior. This will allow you and SCCU to take quicker action to prevent further fraudulent activity on your account.

This feature is in addition to our current fraud alerts program. Now you will receive real time alerts three different ways - email, phone, and text.

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You should receive your checks in 7 to 10 business days. Please call the Member Service Center if you do not receive checks within this timeframe.

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In order to avoid paying interest, the statement balance is due on the 25th of each month. The minimum payment amount is due by the last calendar day of the month to avoid incurring any late fees.

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Any qualified checking account may be set up with External Account Transfers. Certain account types (for example, SCCU Savings Accounts and Money Market accounts) are not eligible to use as a "pay from" account.

Frequently Asked Questions

FAQ Categories:

Am I covered while I am on the job if I have Accidental Death and Dismemberment (AD&D) Insurance?

Are ATM deposits subject to a hold?

Are Member Protection products available at the dealership if I sign the auto loan there?

Can anyone use SCCU Mobile Banking?

Can I finance my leased vehicle?

Can I get a business equipment or business auto loan with poor business credit?

Can I get a Home Equity Loan (Fixed 2nd Mortgage) or a HELOC with Space Coast Credit Union if my home is not located in Florida?

Can I view my scheduled Bill Payer payments?

How can I order checks?

How can I receive an Account Access Code for CALL-24?

How do I apply for a mortgage?

How do I enroll in Online Banking?

How do I enroll in Online Banking?

How do I file a claim?

How do I fix errors on my credit report?

What is an ACH (Automated Clearing House) payment/debit?

What is Card Controls and how can it help me?

What is Regulation D?

What is Visa Account Updater?

When do I get my title?

Who can access a loved one's account after they have passed away?

Who is eligible for SCCU Mobile Deposit?

Why should I choose a credit union instead of a bank for my small business banking?

Are my checks free?

Are there transaction limitations on my Savings Account?

Can cash and checks be deposited at an ATM?

Can I receive a lost loved one’s account details if I'm a beneficiary?

Does SCCU offer Home Equity loans?

How can a SCCU Business Advisor help me achieve my business goals?

How can I add or remove a name from my loan?

How can I get my title?

How can I purchase additional coverage for Accidental Death and Dismemberment (AD&D) Insurance?

How do commercial construction loans work?

How do I get my credit report?

How do I report a lost/stolen debit or credit card?

How do I start using SCCU Mobile Banking?

How long does it take before I receive my Certificate of Insurance?

How much does Online Banking cost?

I’m new to Card Controls; how can I register?

Is the e-Bills service Available in Mobile Banking?

What are the benefits of Same Day ACH debits?

What do I need to do to buy out my lease?

What is my Member number and where can I find it?

Who can apply for an SCCU mortgage loan?

Why don't I see the "Deposit Check" option on my phone?

Can I make an advance payment online?

Can I still swipe or insert my Visa contactless cards even if I don’t see the Contactless Symbol at the checkout terminal?

Can I use Card Controls when I’m logged into Online Banking from a desktop?

Do I automatically receive the no-cost basic insurance?

Do you offer payment protection?

Does SCCU offer merchant and payroll services?

How can I remove a name from my title?

How do I add an additional signer to my business account(s)?

How do I make a deposit using SCCU Mobile Deposit?

How do I make my mortgage payments?

How do you get a business auto loan?

How does the ACH payment process work?

How long will the process take to settle a loved one’s account upon passing?

How much can I withdraw daily from an ATM?

I have health insurance through my employer. Why do I need Recuperative Care as well?

Is the money in my Savings Account Insured?

Is the SCCU Mobile Banking app secure?

What fees do I have to pay for a lease buyout?

What if the biller does not receive my Bill Payer payment?

What information do I need to log into Online Banking for the first time?

What is 2Way Text Fraud Alerts and how does it work?

What is SCCU Express Sales?

What Member Protection services are offered on auto loans?

When do I get my coupon booklet?

Why can't I use the $5.00 in my savings account?

Why did my credit score change?

Can I give other people, such as an office manager or bookkeeper, access to my business accounts?

Can I pay my SCCU loan from another financial institution and what do I need?

Can I set up direct deposits to my Savings Account?

Can I use my Visa contactless card outside the U.S.?

Do I really need a business account if I have a personal account?

How do I file a claim?